Equity Residential reviews

4.2

79% would recommend to a friend

(1,118 total reviews)
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Mark Parrell

87% approve of CEO

74% positive business outlook

Equity Residential has an employee rating of 4.2 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Mar 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Looks really good on your resume. You can meet some life-long friends and great people.

Cons

Lets keep it simple. The ONLY way to get promoted in NY/NJ is to have "thee" hook up. If you do not have this hook-up, dont expect to go anywhere anytime soon. Until people with the hook up have all gotten what they want, that is when normal employees may have opportunities. Expect a amazing review but do not expect a increase, bonus or promotion. Expect cuts from coffee to post-its in the office. Expect lots of phone calls from unqualified employess who have been hooked up with great titles to call you for help cause they dont have a clue what they are doing. Also, expect lots of pressue and stress from upper management. Do not expect your personal life to be the same. You will be working longer hours then required to do more work then required for trash pay.. and do not expect a penny of overtime. If you are a new employee.. equity does not pay for any training until about 6 months to a year after you have started. The on-site staff who is qualified and has not been promoted will be training you. If you are new and want to move up... start drinking with the right people. You do not need to know anything about leasing or residential management. Just become friends with the right people. They will cover you when you make mistakes and it will just get swept under the rug.

1.0
May 10, 2022

Worse company I ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is a nice park nearby and restaurants in walking distance.

Cons

-poor management: chaotic and confusing leadership prefers to only receive positive feedback slow to respond to or address resident and staff complaints does not live up to company's values -angry staff and residents -amenities not working refrigerators and appliances break frequently and get swapped from empty units Fire pits don't work and haven't for a long time -Smells bad wreaks of trash trash shutes are located on each floor and are often full or jammed lingering stench in hallways causing complaints of nausea and mental distress - infested with roaches -lack of security car break-ins in the secured parking garages and mail rooms broken and boarded up doors on some units, missing peep holes on others

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Equity Residential Response
4y
Thank you for writing a review on your experience as an Equity Residential team mate. It seems like there are a number of suggestions and concerns that are directly related to your community. We understand that by being proactive with property maintenance and team work, a number of the bullet points can be addressed and help to create a welcoming environment for all residents. Property management can be an all consuming industry, by working together to create an inviting community you can achieve a welcoming place for people to call home. Additionally, it seems as if you’d like to voice some concerns regarding your leadership. We suggest that you tap into the local HR resources that are available for you.
1.0
Apr 17, 2022

Over Worked Underpaid

Recommend
CEO approval
Business Outlook

Pros

I’m not trying to be funny but honestly nothing. The discount is a joke.

Cons

The amount of exploitation that happens in this job in every single department, except of course for the ones all the way up in management, should be looked at and addressed asap before they lose more employees. We get over worked and severely underpaid and are somehow expected to keep going, I don’t think so. I’m surprised that the reviews on here are not as low as it should be. But then again they ask current employees to leave good reviews on here which you shouldn’t be trying to coerce us to do anything. They also asked us through email and in a nationwide meeting to vote on a bill in a certain way to benefit the business which is for sure illegal. Anytime we go to speak up or “question authority” one of our 10 ways you are automatically put under a microscope and get gaslit to think you are in the wrong for questioning them. They constantly tell us not to go over ten minutes of overtime but given the workload often times it is unavoidable. I’m seeing so many employees running on empty and little to no action being done to help us. Instead of solving the existing issues management finds a temporary solution, if you could even call it that, which causes more issues since they were never solved. They only started to actually “care” about diversity and inclusion in 2020 when this has been poorly handled historically and has just been poorly executed virtue signaling. Shame on all of you. There are no incentives as far as discounts go. They cut the already low discount we get on units and this happened during the pandemic. Speaking of the pandemic nothing was done to help except masks being provided since we still were expected to come into work even though almost all of our work can be done remotely. They always mention valuing their employees but it’s just lip service and no actual actions showing this. Training is a joke. Very minimal and you basically get thrown into the job and are expected to handle conversations you are not well equipped to have.

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Equity Residential Response
4y
Thank you for taking the time to share your perspectives, as well as your 5+ years of contributions to Equity Residential. We take allegations like yours very seriously, and we strongly encourage you to further discuss your experience with your local Human Resources team, or if you'd prefer anonymity, please utilize our Call to Action hotline (by phone:800-231-5699 or online CallToActionHotline.com). We would like to address some concerns that you've expressed, as it sounds like we have a mutual focus and commitment to several of those points. Equity Residential has demonstrated a long standing responsibility to creating an environment where employees feel heard and valued. Our Equity Values Council (formally known as our Champions of Diversity Council) has been contributing to D&I efforts for well over 15 years, with new members joining annually, offering new ideas and views. In 2018, Equity Residential offered a learning series on Unconscious Biases, and in 2019, we welcomed our new Diversity and Inclusion Director. We continue to elevate the importance of building an inclusive workplace through Listening Sessions, celebrating Heritage months, and book clubs - just to name a few. We encourage individual thoughts and respectful collaboration. And while we may "Share the Knowledge" when it comes to topics that impact our industry - so that our employees are informed on different laws and bills - how each employee processes that information or decides to vote for any law or bill is a private and personal decision. As you noted, Equity Residential did provide masks to our employees during the pandemic. Additionally, we provided an additional 80 hours of Emergency Sick Leave for full time (nonunion) employees, added additional funds to the Employees 1st Crisis Fund (a fund that further supports employees who may have experienced a hardship as a result of the pandemic), closed down offices as needed, and sent out frequent communication to all employees that offered both updates and resources. Lastly, we're sorry to hear that our employee apartment discount program doesn't meet your expectations. Equity Residential doesn't require employees to live onsite, so while the apartment discount is an additional perk that we're excited to share with our teams, it's not by any means mandatory that our employees utilize this benefit. Again, we encourage you to reach out to our HR team to further discuss your feedback. Thank you again for sharing your views.
Viewing 7 - 9 of 1,118 Reviews

Glassdoor has 1,163 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.