Equity Residential reviews

4.0

76% would recommend to a friend

(1,121 total reviews)
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Mark Parrell

87% approve of CEO

72% positive business outlook

Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Feb 15, 2018

Everyone Shines

Recommend
CEO approval
Business Outlook

Pros

Equity Residential is a REIT with more than 300 communities in 6 major metropolitan area. While there is always the need to perform better than before, when decisions follow the "10 Ways" including "do the right thing," superiors support and assist you. Working with fun, competitive, encouragers from the corporate office to onsite teams. Everyone is encouraged to be optimistic, question authority, test their limits, take educated risks, share knowledge, share the spotlight, all while enjoying the ride. Nerds who have a passion to grow in knowledge, skills, and career are welcome. Transparency, sharing the "why" of decisions, is a refreshing mode of operation at every level at Equity. Best practices, triumphs, struggles, as well as changes in policy and practice are frequently shared in the weekly Huddle that is a blend of onsite team catch-up and company-wide video fireside chats with corporate team members. The employee review process is a helpful, largely objective measure of successes, with input from peers and superiors.

Cons

There is a repository of hundreds, if not thousands, of resources like online education, documents, shared ideas and best practices, that it is overwhelming for a new hire to muddle through.

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Equity Residential Response
8y
Hello, and thanks a million for your great review! We are so appreciative of the time you took to share such thoughtful, thorough feedback on the things you love about Equity, as well as to offer some insightful suggestions on how we can improve. We love how you wove the “10 Ways” through your entire message; it’s clear that our culture has made a big impact on you in your first year here, and that you are carrying the torch of living those 10 Ways in your everyday leadership of your team and interactions with your peers. We are thrilled that you feel the supportive collaboration from your corporate team leaders and that you appreciate the transparency of messaging and the effort that is put into the Huddle meetings. Thank you for offering your perspective all of this and more! We also sincerely appreciate your feedback on the new employee experience, and the fact that the multitude of resources available can be overwhelming at times. We will certainly take your feedback into consideration as we continue to fine-tune our onboarding programs, including the exciting new addition of our onboarding that is specifically geared towards newly hired or newly promoted CMs. Thank you again for your great review, and for your dedication to making Equity a great place to live and work!
4.0
Nov 17, 2017

My Equity

Recommend
CEO approval
Business Outlook

Pros

Company outing :) I truly grew and care about this company. New manger should care about the team that are in community.

Cons

Its easier to get promoted when you are White

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Equity Residential Response
8y
Thank you for sharing your feedback. We are discouraged to hear this is your perception of our promotion process. It is in stark contrast to our core organizational values of diversity and inclusion. Any internal candidate who applies for a position and is not selected should be provided with concrete and direct feedback as to why; if this was not the case for you, we encourage you to ask for a development plan from your manager(s). We are also sorry to hear that you are feeling less motivated under your new GM, and encourage you to discuss your concerns with your GM directly, or with your Regional Manager or HR Director (202-971-7088) if you are more comfortable. Thank you, and we hope to hear from you in order to address your concerns.
2.0
Nov 7, 2017

Great systems, poor leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Systems are best of the best. Easy to navigate and very transparent. Lots of support from marketing and accounting. Training is very thorough. OTD is a well oiled machine.

Cons

Leadership in the NY market is lacking to say the least. Constantly focused on opportunity, minimal discussion or recognition for what is going well. VPs and RMs are very robotic and care only about the bottom line. When they pretend to care about the people, it’s pathetically fake. Though this seems to be a trickle down effect from Chicago. Those of us on site are constantly questioned and spend hours explaining decisions.

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Equity Residential Response
8y
Thank you for taking the time to share your constructive feedback. Although it is disappointing for us to hear, we appreciate your insight and your desire to help us improve. We are concerned that your perception of leadership in your market is that they only care about the bottom line and not about the people, as our employees are our most valuable asset. The fact that we have so many great systems and tools means that information about your property and regional performance is readily available and visible not only to your RM and VP, but to various leaders in Chicago as well. This is intended to help us make smart and consistent business decisions and to create a culture of ongoing dialogue and discussion. With that being said, we will absolutely share your feedback with leadership, as the messaging should always come with a “why” behind the “what” to ensure everyone is on the same page. We would welcome the chance to speak with you directly about any specific concerns, and encourage you to contact your HR Director at 202-971-7088 if you would like to share more.
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Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.