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Erie Insurance Group

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Erie Insurance Group reviews

3.6

55% would recommend to a friend

(576 total reviews)
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Timothy G. NeCastro

70% approve of CEO

57% positive business outlook

Erie Insurance Group has an employee rating of 3.6 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Erie Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

576 reviews
2.0
Jul 19, 2015

Material Damage Adjuster II

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company car provided for work and personal use. Pretty good benefits

Cons

Fast pace work environment with most of the day being spent in the car. You are often given more work than you can do in one day, however if you work the hours required to meet the companies requirements for claims handling, they jump all over you about the overtime you report, thus there are a lot of us working "off the clock'" Some of us work an hour or more a day without reporting the time, even though we are nonexempt. The company does not want to pay the legal overtime, and they will not hire enough people to help the current staff avoid the long hours. Erie is like so many folks today, they want something for nothing.

1.0
Jan 10, 2014
Recommend
CEO approval
Business Outlook

Pros

1) Benefits. Health insurance was 5% of your doctor or hospital bill. That may have changed. 2) Pay

Cons

1) Coworkers lacked training 2) I was one of the few outside hires. Erie likes you to train there way so all you know is what Erie teaches you. 3) Old boys club. Either management likes you or you go thru hell. 4) Do not want to learn other then the "Erie Way". Do not recognize AIC or CPCU 5) Those working there are not hirable in Claims to another company as all your taught is Erie Policies. (I was working for a company before that encouraged training outside the door) 6) Really surprised the company was not sued more often as they did not know there own polices they were selling. In the time I worked there I found coverages they had deined to Insureds for years. Example hidden damage. 7) Never worked for a company where your supervisor did not know what a DP-1 DP-2 or DP-3 and HO-1 HO-2 or HO-3. Lack of training other then the Erie way. 8) Turn over was great. I worked out of my house. Every Friday they would send out an E-mail that so & so are no longer employed. A couple minutes latter an e-mail on the new door codes. Only 90 people worked out of the E Peoria Office. In the 2 years there other than upper management I think there was a total change of Employees. 9) Minorities might as well forget about Erie. It was white as snow in there. I noticed that the first day I worked there. I made a comment to my Field Supervisor about that. He said that the problem was the testing policies (as you apply you have to take extensive personality tests, Insurance related tests and company is big on background check's) so you better have lived a straight and Narrow life to get in. I was white and what helped me was I was the only hire at that time that aced the insurance quiz that I took during my first interview. Had a total of 3 interviews. Started in Feb - July was hired to start in Nov of that year. 10) Takes forever to fill a Vacant territory (See above). 11) While on the subject of territories expect to travel up to 200 miles for one claim. One way as I never seen them use an Independent Adjuster. The Travel was the reason I left and went to another company.

3.0
Aug 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Pension, remote work, benefits and formally bonuses- but that seem short lived

Cons

Micromanagement calibration nonsense. 30 years in and a survey sent Friday is going to cause a mass exodus . Older employees got no cost of living raise , and the raises last few years didn't meet the inflation for anyone anyway. Scary email came out asking which we'd rather lose to help with college loans- I know longer have. So just a loss to me plus with interest salary loss a few years. They are only concentrating on the new staff , who comes in a then leaves after a year,not the loyal long term people. I spoke to 3 people just in my unit that feel same and are interviewing to leave after 20+ years. Also getting promoted is impossible with several insurance designation and 20 years experience for no experience and a BA in early elementary education. It's so sad what they did to a once great company I put my sweat into. Maybe the CEO should take a hit??? Just advertised became a billion worth co a few years ago.

Viewing 7 - 9 of 576 Reviews

Glassdoor has 695 Erie Insurance Group reviews submitted anonymously by Erie Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Erie Insurance Group is right for you.