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Erie Insurance Group

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Erie Insurance Group reviews

3.6

55% would recommend to a friend

(576 total reviews)
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Timothy G. NeCastro

70% approve of CEO

57% positive business outlook

Erie Insurance Group has an employee rating of 3.6 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Erie Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

576 reviews
3.0
Jan 4, 2024

Meh

Recommend
CEO approval
Business Outlook

Pros

There is generous sick time and good amount of time off and the health care is really good. They don't skimp on the benefits. If you work out of the home office in Erie there are lots of amenities as well, including a gym, cafeteria, covered parking, etc.

Cons

The company is more focused on making sure that the city of Erie survives rather than becoming a modern company. They are decades behind in technological capabilities, especially when it comes to their data. They also are willing to let some areas be fully remote and out of the company footprint, but won't let others. The reasoning behind this is to support the local community and that the fully remote positions could not be filled unless that option was provided. The daily experience can vary widely depending on what team you are a part of. Some teams are able to have a larger headcount, so the work is more evenly distributed, while others have a very small one leaving an enormous workload to be distributed across a handful of people. The data teams are also not centralized. Each area has their own data team. This can make it difficult to coordinate efforts, cause duplication of work, and a variety of standards across the teams.

3.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Erie is a great place to work if you are not an employee in the Claims Department. Erie offers great benefits. Erie has never had to lay off employees in its 90+years of being in business. It is a financially stable insurance carrier.

Cons

I've been employed at Erie for 20 years. I've been a supervisor for 6 years. I believe in Erie's commitment to service and have always taken pride in the service provided by the claims employees. As a supervisor I know first hand the claims employees are committed to providing exceptional claims service to our customers. Unfortunately THEY (Executive Management) don't listen to the Claims Managers or the Claims Leadership Staff. Over the last 7 - 10 years "bean counters" are making decisions regarding staffing. These are people who haven't handled a claim in over 20 years. They have no idea what it is like to be on the front line of claims. The reason they don't know is because they never have conversations with their Claims Managers or Leadership Staff. Handling a claim today is very different than it was even 5 years ago due to society's expectations and technology. THEY look at the "numbers" and believe the "numbers" tell the entire story. My Supervisory Staff and I have never been so frustrated. I have claims adjusters who never complain, complaining about the volume of work they are expected to handle. They want to do a good job. They want to provide the service for which Erie is known; but THEY keep making it more and more difficult.,

2.0
Nov 8, 2023

Grounded Company. Not Evolving.

Recommend
CEO approval
Business Outlook

Pros

Compensation is competitive but not industry leading. Lots of positive, friendly employees. Benefits package is industry-leading. Training exemplifies patience and grace.

Cons

Company has reversed position on flexible hybrid work schedule. Employees went from working up to 3 days at home to 1 day per week. Nearly half of current workforce was hired for a hybrid position and have now had 2/3 of their flexibility taken without warning. This is due to antiquated company culture that values employees’ time in their offices over time in their homes. Morale is very poor at this time company-wide.

Viewing 4 - 6 of 576 Reviews

Glassdoor has 695 Erie Insurance Group reviews submitted anonymously by Erie Insurance Group employees. Read employee reviews and ratings on Glassdoor to decide if Erie Insurance Group is right for you.