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Express Scripts

Acquired by The Cigna Group

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Express Scripts Client Support Analyst reviews

3.0

69% would recommend to a friend

(127 total reviews)
avatar

Tim Wentworth

32% approve of CEO

15% positive business outlook

Client Support Analyst employees have rated Express Scripts with 3.0 out of 5 stars, based on 127 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have an average working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

127 reviews
4.0
Nov 19, 2018

support2

Recommend
CEO approval
Business Outlook

Pros

great friends and co-workers who help you with difficult calls

Cons

some things were last minute

avatar
Express Scripts Response
7y
We’re glad to hear you had a support system to help you through difficult calls during your time at Express Scripts. Regarding your concerns with planning, we are continuously making improvements to ensure proper preparation and organization throughout the company. Thank you
3.0
May 3, 2018

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Great mission statement for employees to work from

Cons

Lots of mergers have caused management to lose sight of the goal at times.

2.0
Jan 15, 2018

future uncertain

Recommend
CEO approval
Business Outlook

Pros

good workflow and flexible hours in come cases, really get to help people at times

Cons

Upper management does not seem to address the gorilla in the room, the fight with Anthem. Both parties seem to just sling mud in the courts...like Kim JongUN versus the Donald.

Viewing 55 - 57 of 127 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.