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Express Scripts

Acquired by The Cigna Group

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Express Scripts Client Support Analyst reviews

3.0

69% would recommend to a friend

(127 total reviews)
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Tim Wentworth

32% approve of CEO

15% positive business outlook

Client Support Analyst employees have rated Express Scripts with 3.0 out of 5 stars, based on 127 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have an average working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

127 reviews
4.0
Sep 22, 2016
Recommend
CEO approval
Business Outlook

Pros

If you're accustomed to working in fast-paced environments where deadlines are a priority and handling multiple responsibilities simultaneously are the norm, then Express Scripts is the job for you. If you thrive on the challenge to meet and exceed goals and are able to hit the ground running with little supervision, Express Scripts is the job for you.

Cons

A career with Express Scripts is wonderful. The bar is set extremely high and takes a minimum of 2 years just to feel comfortable with your current role and responsibilities. The healthcare industry is so complex that there's so much that you need to know and absorb.

3.0
Jul 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, clear expectations, respectful supervisors. Coworkers were friendly, casual environment. Some work at home opportunities, annual reviews, good communication from supervisors.

Cons

Call center. Can be very boring. As well as many many upset customers due to the nature of being a pharmacy benefit manager.

Viewing 67 - 69 of 127 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.