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Express Scripts

Acquired by The Cigna Group

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Express Scripts Client Support Analyst reviews

3.0

69% would recommend to a friend

(127 total reviews)
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Tim Wentworth

32% approve of CEO

15% positive business outlook

Client Support Analyst employees have rated Express Scripts with 3.0 out of 5 stars, based on 127 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have an average working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

127 reviews
1.0
Jan 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Good 401k with company matching, pretty good benefits, PTO accrues quickly (good luck using it), good bonus potential, nice colleagues from both legacy companies.

Cons

OVERWORKED! I haven't worked less than a 60 hour week in over a year. The culture at ESI has become insanely toxic and the morale among staff is at an all time low. In 18 months,15 employees in my immediate department have resigned. That's 15 people out of about 45.....in less than two years!! Management can not and should not be trusted at ESI. They are only looking to save their own jobs, and will do and say anything in order to do so. It's a shame because this company could be great, but I don't see things improving anytime soon. The lack of work/life balance, the constant lay offs and the adversarial culture at ESI can only mean things will get worse.

1.0
Dec 2, 2014
Recommend
CEO approval
Business Outlook

Pros

I really cant say any pros about this job except for the fact that the food was really good.

Cons

It felt like high school all over again and that has been years ago for me. the food was OVER PRICED and the parking was terrible, it took all of 25 minutes just to find a parking spot.

Viewing 88 - 90 of 127 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.