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      Express Scripts

      Acquired by The Cigna Group

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      Express Scripts Custimer Service Manager reviews

      2.3

      18% would recommend to a friend

      (132 total reviews)
      avatar

      Tim Wentworth

      9% approve of CEO

      40% positive business outlook

      Ratings by category

      2.1

      Compensation and benefits

      2.0

      Diversity & inclusion

      1.8

      Work/Life balance

      1.8

      Career opportunities

      1.7

      Culture & values

      1.7

      Senior management

      Custimer Service Manager employees have rated Express Scripts with 2.3 out of 5 stars, based on 132 company reviews on Glassdoor. This indicates that most Custimer Service Manager professionals have an average working experience there. Express Scripts is rated 33% below average by Custimer Service Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      132 reviews
      2.0
      Dec 2, 2015

      No work/life balance. Period.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job perks. Work from home option.

      Cons

      Limited time with family and friends. Often working on projects over the weekend and late at night. Not rare to often receive or send emails at 3:00am. Demeaning clients and overall lack of morale. Never really feel you're paid commensurate to what you really do. No support or training - figure it out as you go along.

      3.0
      Nov 8, 2015

      Customer service rep

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work if you want to also work from home with flexibility. Especially if you have small children to care for

      Cons

      The pay isn't that good for the work load that may be given to do. A lot of people there aren't professional at all.

      Viewing 76 - 78 of 132 Reviews
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      Express Scripts reviewsExpress Scripts Custimer Service Manager reviews

      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.