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      Express Scripts

      Acquired by The Cigna Group

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      Express Scripts Custimer Service Manager reviews

      2.3

      18% would recommend to a friend

      (132 total reviews)
      avatar

      Tim Wentworth

      9% approve of CEO

      40% positive business outlook

      Ratings by category

      2.1

      Compensation and benefits

      2.0

      Diversity & inclusion

      1.8

      Work/Life balance

      1.8

      Career opportunities

      1.7

      Culture & values

      1.7

      Senior management

      Custimer Service Manager employees have rated Express Scripts with 2.3 out of 5 stars, based on 132 company reviews on Glassdoor. This indicates that most Custimer Service Manager professionals have an average working experience there. Express Scripts is rated 33% below average by Custimer Service Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      132 reviews
      5.0
      Sep 24, 2012

      Current Employee

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      As an Account Manager, I'm afforded the opportunity to work virtually. This has afforded me the opportunity to relocate back to where my extended family is located while continuing to work for a great company.

      Cons

      Could be a titch more competitive in terms of pay in the industry

      4.0
      May 13, 2012

      overall, satisfying

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The reward of knowing I'm helping people obtain the medications that are needed; assisting pharmacists, adjusters & prescribers with the proper care of their patients/clients. Educating people can be very rewarding.

      Cons

      Dealing with lazy people that assist as little as possible(my coworkers or others). Pharmacies that refuse to call to assist patients with medication authorizations and doctor's offices that refuse to fax/call in prescription for their patients or insist on a fee for faxing presciptions.

      Viewing 124 - 126 of 132 Reviews
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      Express Scripts reviewsExpress Scripts Custimer Service Manager reviews

      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.