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Express Scripts

Acquired by The Cigna Group

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Express Scripts Pharmacy Operations Manager reviews

3.0

38% would recommend to a friend

(157 total reviews)
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Tim Wentworth

93% approve of CEO

70% positive business outlook

Pharmacy Operations Manager employees have rated Express Scripts with 3.0 out of 5 stars, based on 157 company reviews on Glassdoor. This indicates that most Pharmacy Operations Manager professionals have an average working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Pharmacy Operations Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

157 reviews
3.0
Apr 23, 2014

Good company

Recommend
CEO approval
Business Outlook

Pros

Pay is good for the work

Cons

Sometimes a ton of overtime Sometimes its mandatory and sometimes you get sent home without pay when you need it

2.0
Apr 20, 2014

Sad place to work.

Recommend
CEO approval
Business Outlook

Pros

Nothing really good to say here. I'm originally a Medco employee. Everything was good then. The company is slowly draining my soul!

Cons

Most of the good supervisor quit. The company is all about quantity rather than quality...trying to please share holders.

1.0
Mar 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Initially, the work environment was encouraging and there was a sense of pride to be had in the work--that didn't last. Management made themselves open at all hours and some managers would even provide you with their personal contact information in case of emergencies, but then they go so far as to try to 'friend' you in social media platforms with the outward intent of merely 'being friends' when they're actually using it to spy on you.

Cons

Management has a habit of lying and making up policies. It is painfully apparent that the least capable and least competent people are chosen to be managers. They have zero qualms with trying to spy on employees through social media platforms. Team Leads are just as bad, sometimes worse. One employee was unable to report what they felt was inappropriate behavior because one of the team leads would come to their cubicle and start playing with their hair like they were some sort of doll; it went unreported because all the managers and leads are all buddy-buddy. Absolutely disgusting. Management and Team Leads don't seem to have any problems cutting corners and breaking state pharmacy laws to simply "get the product out the door". Good luck trying to voice your concern, because you won't be listened to. If you attempt to persist, you become targeted as a 'problem' and you'll find yourself unable to meet any of the already crushing metrics. They will do anything to shut you up and shove you out if you voice an opinion that is even remotely not like theirs. Don't even think about taking a sick day; you'll either not be believed or you'll suddenly find yourself being told that you "should take FMLA". They'll claim that there is "required overtime" but then two days later they'll offer several hundred hours worth of "voluntary time off" (VTO). If you need your work week hours reduced, forget about it, because you'll just be screwed over--and once again, if you voice your opinion at all, you're targeted to be shut up and shoved out. Pay is insulting and pathetic for the workloads and the abuse of lower level employees being forced into working higher level queues. Low level employees are deliberately moved into higher level queues for months at a time but denied the higher level pay that goes with it. And for what is supposed to be a smoking-free property, there sure are a lot of fresh cigarette butts that still litter the outside seating areas and the parking lot.

Viewing 136 - 138 of 157 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.