What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

What are the pros of working at Express Scripts according to real employee reviews?

"The benefits are good and varied." ((in 436 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 245 reviews)); "Great people to work with and many aspects of the business which were interesting to learn." ((in 170 reviews)); "Work from home sometimes is good." ((in 163 reviews)); "Flexibility and great coworkers WFH" ((in 68 reviews))

What are the cons of working at Express Scripts according to real employee reviews?

"unable to retain top talent because of poor management" ((in 242 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 175 reviews)); "No training or management" ((in 73 reviews)); "Upper management does not care at all about employees!" ((in 72 reviews)); "It takes a year or more to remove bad managers." ((in 60 reviews))

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Express Scripts Pharmacy Operations Manager reviews

3.0

38% would recommend to a friend

(157 total reviews)

Tim Wentworth

93% approve of CEO

70% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.7

Work/Life balance

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Pharmacy Operations Manager employees have rated Express Scripts with 3.0 out of 5 stars, based on 157 company reviews on Glassdoor. This indicates that most Pharmacy Operations Manager professionals have an average working experience there.

Ratings by demographic groups

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Reviews by job title

157 reviews

1.0

Jun 25, 2013

Working at express scripts for over a year, legacy medco employee for 10 years

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

Still have a job. Good 401k plan.

Cons

Pay freeze. Insurance premiums increased with higher deductible. You are expected to output over 100 scripts an hour or be put on a probation program. Quality is suffering, which hurts the patients. Stress is very high. Getting to the point where I don't want to go to work. We also had a new hire group start with 20 people, we have 5 left that made it. I read that Express is planning on hiring 1,500 people for their St Louis plant. They better hire 5,000 people to start, maybe by the end of probation they will have the 1,500 people they claim to be looking to hire. Be ready to work like crazy for a sub-par paycheck.

2.0

Mar 13, 2013

I heard it could be better in headquarters...

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

Great benefits! You usually have a set schedule and they have employee appreciation days.

Cons

There is a lot of favoritism and they control who performs "stretch." Turnover is a must because of all the politics here. People get fired and do not know the full reason why. When I quit people joked about how I lasted the 2 weeks and they did not fire me before it was up.

1.0

Feb 8, 2013

Express Scripts has taken over Medco and it's been horrible!

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

I still have a job.

Cons

I've seen a lot of good people lose their jobs over the merger. The only thing the company cares about are their shareholders and fattening there own wallets. After they took over our site our insurance got worse, everything is negative, we are not getting our raises, and everything is really negative. It's horrible, they want us to be robots.

Viewing 145 - 147 of 157 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Working at express scripts for over a year, legacy medco employee for 10 years

I heard it could be better in headquarters...

Express Scripts has taken over Medco and it's been horrible!

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