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Express Scripts

Acquired by The Cigna Group

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Express Scripts Patient Care Assistant (PCA) reviews

2.7

35% would recommend to a friend

(26 total reviews)
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Tim Wentworth

63% approve of CEO

4% positive business outlook

Patient Care Assistant (PCA) employees have rated Express Scripts with 2.7 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Patient Care Assistant (PCA) professionals have an average working experience there. Express Scripts is rated 21% below average by Patient Care Assistant (PCA) professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

26 reviews
1.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Double pay for holidays worked

Cons

Advocates are not on projects so each call could be any company with different procedures, opening and closings. There is NO room for growth because of the lack of organization. You can move laterally but nothing else. Supervisors are in the same position for over 20 years which shows how stale the growth really is. If you did not start in claims, you cannot move to that department because you haven't been trained on the software. Complete dead end with tons of micromanagement. Before I left, they implemented "flexible" breaks which means your break and lunch is never at the same time. It has to be the most disrespectful policy and lack of work life balance of any company. How are you supposed to wait FOUR hours until your next break to use the restroom?

Viewing 1 - 3 of 26 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.