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      Express Scripts

      Acquired by The Cigna Group

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      Express Scripts Patient Care Assistant (PCA) reviews

      2.7

      35% would recommend to a friend

      (26 total reviews)
      avatar

      Tim Wentworth

      63% approve of CEO

      4% positive business outlook

      Ratings by demographic groups

      Patient Care Assistant (PCA) employees have rated Express Scripts with 2.7 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Patient Care Assistant (PCA) professionals have an average working experience there. Express Scripts is rated 21% below average by Patient Care Assistant (PCA) professionals compared to other employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      26 reviews
      2.0
      Feb 16, 2024

      would not recommend working here even from home

      Patient care assistant (pca)
      Recommend
      CEO approval
      Business Outlook

      Pros

      good amount of pto/vacation time.

      Cons

      policies, workplace attitude, overall experience as a PCA not good. Training isn’t very good. Their use of certain apps especially one they call Knowledge exchange is not a very useful tool despite them telling you it is. Systems have issues on occasion. They don’t pay you for missing work even though the equipment isn’t working. Supervisors while they can be nice, some weren’t understanding very much.

      3.0
      Dec 28, 2023

      review

      Patient care associate (pca)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work at home, and decent PTO and benefits

      Cons

      Mandatory Overtime and Lack of Tools for certain call types, and the emotional labor is too much.

      2.0
      Dec 8, 2023

      Expect you to be a robot, horrible scheduling. OK pay though

      Patient care assistant (pca)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good pay -Remote -Paid holidays (most of the time)

      Cons

      - Managers can lack empathy, respect, and experience with taking calls. They hired people who never took calls before or are familiar with the process to attempt to coach us. - Insane standard per call while at the same time failing to communicate what people are doing wrong thus in a sense purposefully causing workers to fail and be let go. -Express Scripts and Cigna will NOT give you a proper schedule, you will NOT get 2 days off in a row they will give you 2 potentially random days off while they bear down on you for every small mistake you make -Cigna and Express Scripts are playing with the livelyhood of its employees by giving cryptic feedback to their standards, burning out their employees, and giving them the bare minimum wage.

      Viewing 7 - 9 of 26 Reviews
      Related searches: Express Scripts Patient Care Assistant (PCA) jobs | Express Scripts Patient Care Assistant (PCA) salaries | Express Scripts benefits | Express Scripts interviews
      Express Scripts reviewsExpress Scripts Patient Care Assistant (PCA) reviews

      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.