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Express Scripts

Acquired by The Cigna Group

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Express Scripts Customer Service (CSR) reviews

3.1

41% would recommend to a friend

(125 total reviews)
avatar

Tim Wentworth

31% approve of CEO

40% positive business outlook

Customer Service (CSR) employees have rated Express Scripts with 3.1 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

125 reviews
3.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work from home

Cons

Recruiter was not clear about work schedule. When we were 3 days from finishing training, we picked our schedule from a paper that other people got to pick from as well. The further down you get picked, the worse the remaining schedules were.

5.0
Jan 7, 2022

Great

Recommend
CEO approval
Business Outlook

Pros

People awesome to work with great

Cons

The pay is low compared to work

2.0
Dec 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, 401k, Medical , dental, Vision.

Cons

Very stressful and Micro managed to the max. No one wants to help you. Everyone just refers you to SOP. Instead of helping you.

Viewing 28 - 30 of 125 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.