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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(3,491 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Express Scripts has an employee rating of 3.1 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Scripts employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

PTO and bonuses when they are given in full.

Cons

Medical, dental, poor leadership, unrealistic expectations, no work life balance: There are very few good leaders within this organization. Many members of middle management lead by bullying and being overly critical instead of being motivating and solutions driven. There are individuals in leadership roles that have little to no knowledge of the roles and responsibilities of the departments they are overseeing, so when they are asked for direction, you are simply told to ask others or made to feel like you should already have the answers. There is little to no training. Senior and Executive leadership are clueless and don't seem to care about what is happening at the lower levels. Morale is extremely low within this organization. Not many people are happy. There is little diversity and the company's focus is strictly their bottom line. Quantity is promoted over quality. Human Resources could care less about any complaints made about leadership. Every employee is dispensable and as soon as they no longer need you, they will not hesitate to let you go. There is absolutely zero work life balance. You are expected to work days, nights, weekends, and holiday's if that's what it takes to keep your head above water. Even if you are going above and beyond, it will never be good enough and will not be appreciated. This is absolutely not a good place to work. It is a very negative and sometimes hostile environment. It is emotionally and physically draining. If you have other employment options, I highly recommend avoiding this organization. Do your research and it will speak for itself.

2.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Depends on the group, but very flexible with a work schedule.

Cons

Letting go some very valuable staff members all in the name of budget cuts and then doubling up the work load for those that are left. Moving a lot of positions to St. Louis. No loyalty.

1.0
Jan 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Well the pay is average. you work with great people who for the most part all feel the same way. Average benefits with very small bonuses unless your in management then pay is below aveage. Does have very clean bathrooms and a over priced lunch room.

Cons

We work in Whitestown Indiana not Carmel get the town right. HR dept does not have a clue what's it doing most of the time and they keep hiring some real losers., I do love they way when I looked on here I see 5 star rating I wonder if they got the wrong company or have a member of management standing behind them as they enter the info. Hope you like working 6 days a week cause they don't ever seem to get it right on how much each site is able to produce or have all sites operating at the same time or give you enough people to keep production moving

Viewing 40 - 42 of 3,491 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.