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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(3,491 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Express Scripts has an employee rating of 3.1 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Scripts employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Double pay for holidays worked

Cons

Advocates are not on projects so each call could be any company with different procedures, opening and closings. There is NO room for growth because of the lack of organization. You can move laterally but nothing else. Supervisors are in the same position for over 20 years which shows how stale the growth really is. If you did not start in claims, you cannot move to that department because you haven't been trained on the software. Complete dead end with tons of micromanagement. Before I left, they implemented "flexible" breaks which means your break and lunch is never at the same time. It has to be the most disrespectful policy and lack of work life balance of any company. How are you supposed to wait FOUR hours until your next break to use the restroom?

3.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO and paid holidays, and the potential for tuition reimbursement.

Cons

Micro management. Isolating work environment.

4.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Work remote. Flexible hours. Nice teammates and management. Lots of promotion opportunities. Half-day Fridays all summer. Reasonable salary. Not too stressful.

Cons

The industry is super politicized and I personally don’t enjoy being a part of that.

Viewing 55 - 57 of 3,491 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.