In a large, building-wide meeting we were told that everyone giving terrible reviews on Glassdoor was just an disgruntled former employee, and nothing more. Well, yes, I am a former employee and I am disgruntled... but I quit, I did not get fired...
Very insufficient training, as every trainer was different and therefore every new class of trainees got different rules and regulations.
I have never complained about the pay at any job before, but for the knowledge required and the responsibility you have, the pay is way way too low.
There is zero sense of any type of community.
An employee such as myself, whose lowest accuracy was 96% but usually stuck around 98-99%, gets absolutely no bonus pay or incentives. I was treated the exact same as the employees whose accuracy was well below 90%. I had to beg for 9 months to even be allowed to assist those with low accuracy. Management does not care about employees improving themselves.
Management was all very immature. Mood swings, cliques, and a response of "He's just young" to a harassment claim against a Team Lead. Lunches were hours-long. Employees were told to be dead silent but yet management walked around yelling hellos at each other and talking very loudly about personal issues.
Very shady practices going on also in regards to things that impact employees. We were told there might be a schedule and pay change that many people did not agree with. The management pulled people into rooms individually and asked invasive questions: Are you married? Yes. How many cars do you have? When I told them one car, they asked where my spouse works and how my spouse gets to work. I told them my spouse's occupation and how he carries out his day is none of their business. How many children do you have and who cares for them? I also told them this was absolutely none of their business.
Management was never interested in assisting anyone in advancing. I had found a position I was interested in and emailed my resume and intentions to the appropriate person and no one ever contacted me. The recruiter and my supervisor would not assist me, and I could not get the person hiring for the job to even pay me the time of day.
I noticed some very dangerous, patient-impacting things taking place but no one cared. I kept a spreadsheet of 3 employees, hundreds of times, shipping medication to the incorrect person and/or address. These employees were not fired, given additional training, nor were they even spoken to about their mistakes.
Attendance became the most important thing in the world to them, after not mattering at all for the longest time. I came to work on a very major highway that had accidents quite a bit. Every time I was late I called from the traffic, and let them know. It's not like I could have lied, because I could prove, through news stories, all of the accidents that I was stuck behind. They never hit me with attendance points... until I told them I was considering quitting. Then, in about 15 minutes, my supervisor came to me and told me I was half a point away from being fired for points that I had accumulated but was never approached about, and happened before the new attendance policy came about. I quit the next week.
