Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Express Scripts

      Acquired by The Cigna Group

      Is this your company?

      Express Scripts reviews

      3.1

      48% would recommend to a friend

      (922 total reviews)
      avatar

      Tim Wentworth

      58% approve of CEO

      32% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Compensation and benefits

      2.9

      Culture & values

      2.9

      Senior management

      2.8

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      922 reviews

      Reviews about "Compensation"

      Return to all reviews
      4.0
      Apr 23, 2015

      glad i left when i did

      Cpht
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met some nice people that are now friends

      Cons

      never enough work to stay a full shift. Pressure to make impossible numbers per hour with no mistakes. Ad always moving you to different departments to learn something new. Watched themhire new groups (20 or 30 at a time) and not certified techs. I spent alot of money to become certified and spent 6 years in retail before being hired with this company. Raises took forever to get and were only pennies. Terrible experience other thn the new friends i made.

      3.0
      Apr 21, 2015

      Current Employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, work from home opportunities

      Cons

      Poor vision by senior leadership.

      4.0
      Apr 20, 2015

      Prior Authorization Representative

      Prior authorization representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a lot of specialized teams and a lot of opportunities to specialize on certain clients or certain types of medications so that you become very stream lined in your job function. We're offered monthly bonuses based off of productivity and quality scores, so the opportunity for extra money is there if you work hard. The insurance and benefits are pretty good as well as the discount program offered to us through Abenity where you can save on just about anything you can think of from online shopping to airline miles to car insurance.

      Cons

      The particular call center and department I work in has 18-20 teams, each managed by by a different supervisor. We have 3 department supervisors and then it continues up the chain from there. They all have totally different managerial styles and knowledge levels, as well as backgrounds. That said, with all those different supervisors walking around, you never know what to expect. One may tell you to handle a case one way and then another will walk up and chastise you for doing it that way. It gets confusing really fast. They also all give out different information regarding HR things like attendance, etc. So you may be sitting next to someone who shows up on time for work once a week and has been out of work unexcused 30 times who has never gotten a write up, while the person on the other side of you has worked for the company 13 years and has a different supervisor and missed 3 days for the first time ever because they had a heart attack and were in intensive care and they got written up. There's no rhyme or reason to it. It all seems very unorganized. Training is not very organized either.

      Viewing 676 - 678 of 922 Reviews
      Related searches: Express Scripts jobs | Express Scripts salaries | Express Scripts benefits | Express Scripts interviews
      ReviewsExpress Scripts reviews

      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.