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      Express Scripts

      Acquired by The Cigna Group

      Is this your company?

      Express Scripts Customer Service (CSR) reviews

      3.1

      41% would recommend to a friend

      (125 total reviews)
      avatar

      Tim Wentworth

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.4

      Compensation and benefits

      3.2

      Diversity & inclusion

      2.9

      Work/Life balance

      2.8

      Career opportunities

      2.6

      Culture & values

      2.5

      Senior management

      Customer Service (CSR) employees have rated Express Scripts with 3.1 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      125 reviews
      2.0
      Feb 5, 2016

      Do your research

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers, new buildings, decent pay if coming from outside the company (internal increases are very low), benefits, many opportunities for advancement and work from home opportunities.

      Cons

      High turnover across all management level, the company has no consistency, no work life balance and no employee loyalty. Company uses being an at will employer as a crutch for mass lay offs and unfair treatment.

      2.0
      Dec 2, 2015

      No work/life balance. Period.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job perks. Work from home option.

      Cons

      Limited time with family and friends. Often working on projects over the weekend and late at night. Not rare to often receive or send emails at 3:00am. Demeaning clients and overall lack of morale. Never really feel you're paid commensurate to what you really do. No support or training - figure it out as you go along.

      Viewing 70 - 72 of 125 Reviews
      Related searches: Express Scripts Customer Service (CSR) jobs | Express Scripts Customer Service (CSR) salaries | Express Scripts benefits | Express Scripts Customer Service (CSR) interviews
      Express Scripts reviewsExpress Scripts Customer Service (CSR) reviews

      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.