Is Express Scripts a good company to work for?

Express Scripts has an overall rating of 3.1 out of 5, based on over 3,800 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 48% of employees would recommend working at Express Scripts to a friend and 32% have a positive outlook for the business. The best reviews about Express Scripts have been left by employees working as Senior Financial Analyst , Intern and Senior Product Manager .

Does Express Scripts pay their employees well?

According to anonymously submitted Glassdoor reviews, Express Scripts employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Express Scripts. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Express Scripts?

48% of Express Scripts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Express Scripts 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

What are the pros of working at Express Scripts according to real employee reviews?

"The benefits are good and varied." ((in 414 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 258 reviews)); "Great people to work with and many aspects of the business which were interesting to learn." ((in 172 reviews)); "Good pay, Flexibility to work from home" ((in 167 reviews)); "once taking calls its not bad but still not great and the culture is not great" ((in 71 reviews))

What are the cons of working at Express Scripts according to real employee reviews?

"unable to retain top talent because of poor management" ((in 244 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 168 reviews)); "There was no training to speak of, everyone was just thrown to the wolves and expected to perform." ((in 77 reviews)); "Upper management does not care at all about employees!" ((in 68 reviews)); "While there I had 3 different supervisors and witnessed 3 people quit on the team." ((in 60 reviews))

What are employees saying about Express Scripts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Express Scripts layoffs and their outlook for job security at Express Scripts in 2026.

What are the top reviewed Express Scripts locations?

Saint Louis , Franklin Lakes , Tempe , Orlando , Bloomington , Whitestown , Dublin , Indianapolis , Tampa , Saint Marys , Memphis , Columbus , Las Vegas , Port Saint Lucie , Charlotte , Mason , Phoenix , Fort Worth , Albuquerque , Minneapolis , Fairfield , Lake Mary , Liberty Lake , Pueblo , Philadelphia , New York , Irving , Cincinnati , Byfield , Harrisburg

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Express Scripts

Acquired by The Cigna Group

Express Scripts reviews

3.1

48% would recommend to a friend

(3,491 total reviews)

Tim Wentworth

58% approve of CEO

32% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

2.9

Culture & values

2.9

Senior management

2.8

Career opportunities

Express Scripts has an employee rating of 3.1 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Scripts employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 15, 2014

Run fast....

Senior manager

Recommend

CEO approval

Business Outlook

Pros

The teams I worked directly with were very hard working, no matter the issues they were hit with.

Cons

Being in management, I can say the annual rankings are forced. Employees are not graded on their own performance, but rather what HR directs us to rank them as. We were unable to reward our hard working employees in the manner in which they earned. New employees (with no experience) are brought in making more than long term employees. Favoritism is rampant at all levels. I was with the company for years, and have seen first hand gender bias at each level. As employees left, and we were many times unable to replace, management is "forced" to get more out of remaining employees, with no sympathy for their home lives. When I first started with the company, it was an awesome place to work, but in the last several years, especially since the merger, the company is in a downward spiral. Many long standing, dedicated employees at the company have either been laid off, or left voluntarily due to the work environment.

1.0

Apr 8, 2014

George Paz needs to go

Staff pharmacist

Recommend

CEO approval

Business Outlook

Pros

The people I work with are great, not the managers but the workers. When Express Scripts first started out they were great. No night shits or holidays. Had to take a 35% cut in pay but it was worth it to get that time off and have some what of a normal life.

Cons

George Paz has lost contact with the employees as the company grew. This week the new schedules were released for the Pharmacists. Most shifts now start a 1:30 in the afternoon and don't end till 10 at night, they have also taken away our weekends and holidays! Now we are working a worse shift for far less pay then the retail Pharmacists. After many years with the company I seen it grow from a great start up company that cared about its employees to one that treats there employees like slaves! PTO does not exist as you have to sign up an year in advance to even have a shot at getting a day off. I have been on the phone with many Pharmacist's the last two nights, I can't even explain how upset they are.

2.0

Jan 13, 2016

Senior Pharmacy Tech

Senior pharmacy tech

Recommend

CEO approval

Business Outlook

Pros

They provide competitive wages for pharmacy technicians. From what I understand, they pay more per hour than most pharmacies.

Cons

It's very apparent that they do not value their employees. It doesn't matter to them what you accomplish, or what you sacrifice for the sake of the company. I'm convinced that you could be the highest achiever, and you could give them all of your working years, without even receiving a thank you in return. If you believe in working hard, do not get a job at Express Scripts, you'll only be casting your pearls to swine.

Viewing 70 - 72 of 3,491 Reviews

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