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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(3,491 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Express Scripts has an employee rating of 3.1 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Scripts employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Oct 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Great pay. Generous time off (if you can find the time to take it). Excellent coworkers.

Cons

Demanding deadlines. Marginal Tools. Inexperienced "leaders" who treat employees and contractors like indentured slaves. Lack of training and complete chaos nearly all the time. Failing outsource model. Projects have 7-10 gate keepers and only 1 or 2 workers. Very stressful.

1.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

I had worked for Medco 26 years and in all of our mergers, new names, transitions, this acquisition was the worst I've ever endured. Major lay-offs, they didn't inform the sites until minutes before they closed. Termed RPh then found out they needed more bodies and then hired more. In one site, they closed the site, hired back some of the RPh and then closed the "site" again. My experience - I have ALWAYS received great or fair reviews. ESI did not file my paperwork of pay grade after the acquisition. (Vacation was taken away if you had "too many") My 6 month review was great, nothing amiss. My yearly review was horrible with no warning. Instead of grading me against my peers, my prior pay grade put me in with the managers. You cannot reuse the same grade, everyone gets something different so because I was "lower" than a manger, I received the worst rating. My director said, "yes, we know it's not fair but nothing can be done about it". this made me ineligible for the bonus and a pay raise, not to mention not being able to move into another department. I was not the only one this happened to.

Cons

Management, at least in my department, berate, yell and degrade you during conference calls. Want you to speak up but then chastise you and literally call you a bully. We had witnessed that time and time again. Unethical practices of telling departments one thing and you know the issue is quite something else that will eliminate their job completely.

1.0
Jun 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay is average. There are fine people working here but you generally don't make friends with them cause they don't stick around long. Its is a Fortune 500 company so that does look real good on your resume. You might learn Oracle if they ever get it working right so that's good too. Nice clean bathroom all over the place. Free parking and a nice lake to walk around.

Cons

Very negative place to work. HR is very keen on hiring people who all fit certain groups and ignoring the other group. Benefits are really low for a Fortune 500 they give just the bare bones when it come to them giving you benefits. Had better 401 match at a company that only had one location and like 400 employees. Have to work overtime with very little notice. Your wont get promotion or pay increase unless you are liked by your supervisor no matter how good a worker you are cause they don't like you and forget about bonuses cause they are in charge of who gets a bonus too. Never worked anywhere that had bonus program like that. Never hear any real news on what the place is trying to do they just change things around and say it will make us more productive but it doesn't. Seems like they think they have to do this to make it look good to corporate that they are doing something instead of just running the place and doing a good job

Viewing 73 - 75 of 3,491 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.