Question 1

Is Express Scripts a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Express Scripts have rated their employer with 3.1 out of 5 stars in 125 Glassdoor reviews. This is an average score with the overall rating of Express Scripts employees being 3.1 out of 5 stars. Search open Customer Service (CSR) Jobs at Express Scripts now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Express Scripts.

Question 2

Does Express Scripts pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Express Scripts with 3.4 out of 5 stars based on 125 anonymously submitted employee reviews. This is 6.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Express Scripts.

Question 3

What are the top reviewed jobs at Express Scripts?

Accepted Answer

Patient Care Advocate (190), Pharmacy Technician (120), Customer Service Representative (86), Senior Manager (64), Business Analyst (53), Director (47), Staff Pharmacist (47), Certified Pharmacy Technician (42), Manager (37), Project Manager (37), Prior Authorization Representative (36), Account Manager (35), Pharmacist (33), Software Engineer (28), Financial Analyst (25)

Question 4

What are the pros of working at Express Scripts according to real employee reviews?

Accepted Answer

"The benefits are good and varied." ((in 414 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 258 reviews)); "Great people to work with and many aspects of the business which were interesting to learn." ((in 172 reviews)); "Good pay, Flexibility to work from home" ((in 167 reviews)); "once taking calls its not bad but still not great and the culture is not great" ((in 71 reviews))

Question 5

What are the cons of working at Express Scripts according to real employee reviews?

Accepted Answer

"unable to retain top talent because of poor management" ((in 244 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 168 reviews)); "There was no training to speak of, everyone was just thrown to the wolves and expected to perform." ((in 77 reviews)); "Upper management does not care at all about employees!" ((in 68 reviews)); "While there I had 3 different supervisors and witnessed 3 people quit on the team." ((in 60 reviews))

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