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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(922 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

922 reviews

Reviews about "Compensation"

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2.0
Apr 15, 2013

I would rather be back at wal-mart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have to admit that some of the people I work with are pleasant to work with and make the day go by faster.

Cons

I was hired under the impression that I'd be doing one job and then that was changed during training. I was trained to do what I was initially hired to do then my supervisor added 3x more work on programs that even the trainer himself didn't know. Everyone on the "team" was supposed to be crossed train on everything but there's only one or 2 people that actually are trained on everything. And being trained on multiple programs doesn't equal higher pay, just more stress of keeping all the information straight. For my "team" it's not a matter of data entry on mulitple programs. My job requires me to take calls and do data entry for mulitple programs at the same time. While the job itself can be gratifying, the work itself is not worth the stress. Time off doesn't come easy to get a break from the stress. In order to get anything more than a day off, you almost have to ask months in advance. That is if you know that far in advance that you need time off. If you get sick or your kid gets sick, sure you can get time off but it's going to cost you "attendance points." Get too many of those from either having an unplanned absence or you get stuck in traffic so you're late or have to leave early, and you're done. I left a job in a Walmart pharmacy for this job and I have regretted it more and more everyday since I quit. I was at the point of not wanting to even get out of bed for work when I worked at Walmart but I would take that job with those customers back any day as long as I could get away from Express Scripts. What does that say?

1.0
Apr 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits package is awesome. (At least in the union shops.) Guaranteed full time work. You can accrue up to four weeks paid vacation within one year.

Cons

Unless you're seriously down and out and just need a job to scrape by for a few months, or someone with no office experience or just out of school, then I suggest you turn and RUN not walk the other way. For the data entry position they generally hire on about 20 people. By the end of your initial training, expect as much as half the class to have been canned. Then of those who get to advance to the floor, expect at least half more to be gone by the end of the 120 day probation period. Within a year, it would be astounding to see even one of those 20 people still working there. In my opinion, this is horrible business practice. Wouldn't it be better to hire 5 people, of whom all are very qualified, and then train them correctly (so you won't have to fire them in a few months) and pay them a living wage so they want to stay? The environment is hostile because you're constantly being told that you'll kill someone's grandma, it's extremely stressful because they expect you to pump out 30 scripts an hour which is inhuman if you're going for complete accuracy. I lasted a month before I became so stressed out at work that I felt I couldn't perform. Seriously, unles this is your breakthrough into the medical field or the administrative field, don't even waste your time. Chances are, you won't even make it out of the first three weeks. Good freaking luck.

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