Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Express Scripts

      Acquired by The Cigna Group

      Is this your company?

      Express Scripts Customer Service (CSR) reviews

      3.1

      41% would recommend to a friend

      (125 total reviews)
      avatar

      Tim Wentworth

      31% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Customer Service (CSR) employees have rated Express Scripts with 3.1 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      125 reviews
      1.0
      Mar 15, 2023

      Will cause you to require anxiety meds

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Good benefits Potlucks

      Cons

      Everything else. Literally micromanagement to the SECOND! Constant threat of being fired. They motivate thru fear. Mandatory overtime that they promised to stop never ended and they would schedule it anywhere they wanted. Sexual harassment went totally unchecked. Revolving door.

      Viewing 16 - 18 of 125 Reviews
      Related searches: Express Scripts Customer Service (CSR) jobs | Express Scripts Customer Service (CSR) salaries | Express Scripts benefits | Express Scripts Customer Service (CSR) interviews
      Express Scripts reviewsExpress Scripts Customer Service (CSR) reviews

      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.