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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews

3.1

48% would recommend to a friend

(757 total reviews)
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Tim Wentworth

58% approve of CEO

32% positive business outlook

Reviews by job title

757 reviews

Reviews about "Management"

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5.0
Jan 1, 2019
Recommend
CEO approval
Business Outlook

Pros

I worked in the Call Center and loved every moment of it. Great Working Environment. Good Communication between co workers, and management. Great benefits.

Cons

There really are't any cons i can think of.

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Express Scripts Response
7y
We’re glad to hear about the successful communication in your department – but we’re ecstatic to hear how much you love your job and enjoy the benefits offered. Thank you for sharing your opinion. We’re grateful for the work that you do!
1.0
Dec 29, 2018

Pity for those not at the top of the food chain

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My colleagues were nice. I met the CEO, Tim Wentworth, a few times and he genuinely seemed to care about the company and employees.

Cons

The higher up the management chain you are, the busier it seemed they were watching their backs rather than helping clients and patients. Managers/VP’s have no problem throwing their direct reports under the bus to save their own skins if/when it suited them. I believe in chain of command, but it is so rigid at ESI that people would get in trouble with their boss, if they even said something business related in passing to someone higher up. I was reprimanded severely once for proactively providing another department reminder information regarding an annual mutual project. My VP was easily threatened if ideas didn’t seem to generate from him to other departments./VP’s. This is/was a common phenomenon with VP’s because of their overinflated egos which seemed to be a requirement to move up. Moral in my department was pretty much non existent but what do you expect when turnover has been astronomically high since Medco/ESI merger? You’d be hard pressed to find any Medco employees left. There were 8-9 major RIF’s in the short time I was there. Promotions, opportunities to advance and raises in my department were heavily based on if you were liked, rather than your annual performance reviews, merits or achievements.

1.0
Nov 19, 2018

RUN AWAY FROM THIS PLACE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very few-benefits not good, pay is not good, expectation of a 70 hour work week (if not more), horrible management all the way up. The Express Way values are written everywhere but largely ignored by management. Nepotism, favoritism, unfair work policies, toxic work environment, unrealistic goals, and just plain terrible people.

Cons

Completely clueless management-Site Director was not aware where I sat after running the place for two years. Never left his office. Never engaged with employees. His VP was worse-would fly in once a quarter without a clue in the world how our business ran, but would sit us down and give advice. Of course, it was all wrong, and she was condescending and rude, but we smiled through it. The business plan changes every six months, so whatever you were working on the last six months needs to be thrown out because the focus is now elsewhere. I cannot recall working for a company that cared so little for it's employees. The company thinks of them as replaceable cogs in a wheel.

Viewing 220 - 222 of 757 Reviews

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