Is Express Scripts a good company to work for?

Express Scripts has an overall rating of 3.1 out of 5, based on over 3,800 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 48% of employees would recommend working at Express Scripts to a friend and 32% have a positive outlook for the business. The best reviews about Express Scripts have been left by employees working as Senior Financial Analyst , Intern and Senior Product Manager .

Does Express Scripts pay their employees well?

According to anonymously submitted Glassdoor reviews, Express Scripts employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Express Scripts. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Express Scripts?

48% of Express Scripts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Express Scripts 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Express Scripts?

Patient Care Advocate (190) , Pharmacy Technician (120) , Customer Service Representative (86) , Senior Manager (64) , Business Analyst (53) , Director (47) , Staff Pharmacist (47) , Certified Pharmacy Technician (42) , Manager (37) , Project Manager (37) , Prior Authorization Representative (36) , Account Manager (35) , Pharmacist (33) , Software Engineer (28) , Financial Analyst (25)

What are the pros of working at Express Scripts according to real employee reviews?

"Good benefits and PTO." ((in 428 reviews)); "The only pro I can think of is we had a union from when we were Medco so we had good pay because of that" ((in 249 reviews)); "Flexible work from home when needed" ((in 168 reviews)); "Great people in "the trenches" who are dedicated and want to "do the right thing."" ((in 168 reviews)); "Flexibility and great coworkers WFH" ((in 66 reviews))

What are the cons of working at Express Scripts according to real employee reviews?

"Management is horrible they are unwilling to help they act like they care but don't." ((in 236 reviews)); "If you are on a team that is overloaded you will have no work life balance" ((in 169 reviews)); "That is an excuse for poor leadership." ((in 89 reviews)); "No training opportunities unless you are willing to do it on your own time and pay for it yourself." ((in 78 reviews)); "Upper management does not care at all about employees!" ((in 73 reviews))

What are employees saying about Express Scripts layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Express Scripts layoffs and their outlook for job security at Express Scripts in 2026.

What are the top reviewed Express Scripts locations?

Saint Louis , Franklin Lakes , Tempe , Orlando , Bloomington , Whitestown , Dublin , Indianapolis , Tampa , Saint Marys , Memphis , Columbus , Las Vegas , Port Saint Lucie , Charlotte , Mason , Phoenix , Fort Worth , Albuquerque , Minneapolis , Fairfield , Lake Mary , Liberty Lake , Pueblo , Philadelphia , New York , Irving , Cincinnati , Byfield , Harrisburg

Express Scripts reviews about "layoff"

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

64 reviews

3.0

Nov 18, 2018

Quality Assurance Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work from home, flexible schedule

Cons

multiple layoffs every year, increasing work load, stressful work environment

5.0

Dec 4, 2017

Pharmacist

Staff pharmacist

Recommend

CEO approval

Business Outlook

Pros

Express Scripts has a very effective software F14 that it inherited from Medco which aids pharmacists and technicians with accurate data entry, potential drug/drug, drug/allergies, drug/disease interactions, as well as streamline processing for highly accuracy and efficiency: Green, Yellow, or Red indicators. Express Scripts is all about numbers AND accuracy. I liked my job and enjoyed working for Express Scripts while I was there. The company culture was friendly, everybody was very supportive of one another.

Cons

Shrinking business and potential mass layoff.

3.0

Jan 23, 2018

Senior Manager

Senior manager

Recommend

CEO approval

Business Outlook

Pros

The salary and benefits are decent for the area without having to commute into NYC.

Cons

Disjointed, inflexible systems. Frequent organizational changes. Layoffs occur without adequate transition.

5.0

Oct 10, 2019

A good place to break into the healthcare industry

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

work at home, layoffs are rare, great benefits, monthly bonus, periodic contests to win prizes or redemption points, good management, friendly employees, paid vacation, paid time off, low turnover

Cons

schedule, high seniority, benefits don't kick in for 90 days, 4 weeks training, periodic changing of rules, some issues with phone system, outdated software

3.0

Feb 22, 2020

Very technical, extremely stressful

Client benefit analyst

Recommend

CEO approval

Business Outlook

Pros

Always extremely busy. Some really quality coworkers.

Cons

Excessive workload, extremely stressful, guaranteed layoffs from January to May.

3.0

Oct 18, 2017

analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many talented people to work with

Cons

There are frequent layoffs and downsizing

1.0

Jun 13, 2019

No Job Security

Data entry pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

Position was work at home with flexible schedule

Cons

Mass layoffs, no company loyalty after several years working for company

3.0

Jul 30, 2019

Penny Pincher Company

Pharmacy technician

Recommend

CEO approval

Business Outlook

Pros

Ability to advance career, provides on the job training for new technicians

Cons

Annual layoffs, underpaid in every role I was in for 10 years

5.0

Sep 20, 2018

Senior Financial Analyst

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

Some great people work here.

Cons

Another merger may mean more layoffs.

2.0

Mar 20, 2018

Hope the company culture has changed

Qa analyst

Recommend

CEO approval

Business Outlook

Pros

Good place to work prior to new management that came in around 2005.

Cons

Frequent layoffs but only their 'hiring efforts' only made the news, never the layoffs.

Viewing 4 - 6 of 64 Reviews

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Express Scripts

Express Scripts reviews about "layoff"

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Reviews by job title

Quality Assurance Specialist

Pharmacist

Senior Manager

A good place to break into the healthcare industry

Very technical, extremely stressful

analyst

No Job Security

Penny Pincher Company

Senior Financial Analyst

Hope the company culture has changed

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