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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews about "training"

32% positive business outlook

Reviews by job title

228 reviews
2.0
Sep 28, 2012
Recommend
CEO approval
Business Outlook

Pros

generous PTO earning, roughly 6 hours per 80 hr pay period. decent health benefits/affordable

Cons

MANY! short notice mandatory overtime, no matter how badly it messes with your life. not a good place for people with children/families, students or people who like to sleep or have a life. poor training high school drama, only the in crowd gets promotions, raises, recognition takes no brain power to do your job, a monkey could do it high turn over they preach "express way values" but don't live them management that is totally out of touch with employees you are just a number to your supervisor "witch hunts" for anyone who isn't in a manager's pocket

1.0
Apr 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits package is awesome. (At least in the union shops.) Guaranteed full time work. You can accrue up to four weeks paid vacation within one year.

Cons

Unless you're seriously down and out and just need a job to scrape by for a few months, or someone with no office experience or just out of school, then I suggest you turn and RUN not walk the other way. For the data entry position they generally hire on about 20 people. By the end of your initial training, expect as much as half the class to have been canned. Then of those who get to advance to the floor, expect at least half more to be gone by the end of the 120 day probation period. Within a year, it would be astounding to see even one of those 20 people still working there. In my opinion, this is horrible business practice. Wouldn't it be better to hire 5 people, of whom all are very qualified, and then train them correctly (so you won't have to fire them in a few months) and pay them a living wage so they want to stay? The environment is hostile because you're constantly being told that you'll kill someone's grandma, it's extremely stressful because they expect you to pump out 30 scripts an hour which is inhuman if you're going for complete accuracy. I lasted a month before I became so stressed out at work that I felt I couldn't perform. Seriously, unles this is your breakthrough into the medical field or the administrative field, don't even waste your time. Chances are, you won't even make it out of the first three weeks. Good freaking luck.

1.0
Sep 15, 2012

Ugh

Recommend
CEO approval
Business Outlook

Pros

Some of the people are nice.

Cons

Inept management, inadequate training, stressful work situation.

2.0
Feb 15, 2013

Stress pit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good paid time off, decent benefits.

Cons

Never have I worked a job that was so threat based. From the moment I started I felt as if the goal was to be rid of me. There is such a constant undertone of being shut down, one almost wishes they would just get it over with. Fifty percent of management is incompetent and the quality assurance people use subjective retaliatory marking. Training is laughable and people with little to no education are being taught to push generic drugs in any situation. $$$ are the bottom line not patients.

2.0
Mar 29, 2013

Market Development

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent Benefits, Leadership at the top was excellent

Cons

Poor Leadership and Training in the position I was in. New manager had no clue about the industry. Before accepting a position with them keep in mind that you will no longer be able to work in the industry for at least one year due to their non-compete agreement. I have 18 years of experience in the industry and now have been handcuffed for 12 months.

4.0
Jun 24, 2012

Not bad

Recommend
CEO approval
Business Outlook

Pros

Benefits start almost immediately. You get sick and vacation time right off the bat. Good company. Cafeteria in workplace. Decent schedules and pay.

Cons

Training was difficult and long.

3.0
Jan 18, 2013
Recommend
CEO approval
Business Outlook

Pros

Good equiptment, Good training, working conditions are good

Cons

Managers are blind to need of employees. Starting pay for experience is below par

3.0
Jan 28, 2013

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

Good bonus potential Generous Personal Time off Lots of internal opportunities Aggressive performance review/calibration to weed out non-performers Diversity - mainly women >50%, but no international diversity Work from home option Top management is very down to earth and accessible Many employee discounts Don't believe all the sour reviews by former Medco people

Cons

If you are below manager level - it is a sweat shop. Limited training opportunities for professional advancement. Company is cheap when it comes to investing for the long term especially IT reources. IT solutions are half baked and always need a bandaid. Most operations departments run a shadow IT organization by hiring their own IT people to make ends meet as IT department is very difficult to work with. No long term thinking/goals by upper management, after August everyone is only concerned about 1/1. Forced ranking (GE style) of bottom 10% eats away any team work or morale - no reason to cooperate or not play politics with co workers. Only way to get Stretch performance ranking is if you do not have family and willing to put in 80 hours a week all year, not uncommon to see divorce rates peaking after major integrations. It gets crazy during holidays before 1/1. ESI was the only game in town during recession, so it could afford to pay only 70-80% market rate of base salary. But with no bonus in 2012 and employment picture better in St. Louis, attrition will eat away the talent. Expect to see mass layoffs at all levels after the Medco integration is completed in early 2014 to compensate for loss of UHC account and to achieve promised synergy savings to Wall Street. Also the end of patent cliff savings does not bode well for 2014. Health Care Reform might save the day. ESI will dominate the PBM industry in the future like Walmart, but like Walmart it may not be the best place for everyone. The dependence on government programs will increase - DOD, Medicare and Health Care Reform. Company management will complain about Obama and government but without the government programs, ESI will be less than half its current size.

Viewing 67 - 69 of 228 Reviews

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