Express Scripts reviews about "work from home"

Micromanaged, mundane, repetitive, no opportunity for advancement

Pay and the system bro constantly down

Micro managed..No availability to change teams or shift need be.

Back to back calls have been non stop since busy season started at the end of 2023, a lot of verbally abusive callers (understandably) no time to follow up on cases Ive used almost all my PST because it was so busy we couldn’t take PTO the first 4 months of the year

During covid gloated about making billions but didn't want to give out bonuses because they weren't "sure" how covid would play out. Never paid it out. Went through multiple layoffs in 2023 and 2024. Culture was extremely toxic prior to me joining then it went well for a few years before reverting to not a good environment. Indian outsourcing replacing American jobs. Management promotions based on technical skills and NOT soft skills making for horrid managers across IT.

Having to work second shift until first shift become available.

Constant increasing workload, not even put manager knows what we are supposed to be doing, worl descrition and duties are getting changed way more often thn thy should with no pay increase, manager never responds. No room for advancement unless you are in office, which is not possible for remote employees

Not the right job for me

Was hired as Cigna and it wasn’t disclosed until after that it was express scripts. Training was beyond awful, unorganized, unprofessional, no training environment, no support.