Express Scripts reviews about "work from home"

Training portion of the role essentially didn’t exist. They basically throw you in with the wolves right away. Sure that’s a somewhat good approach to get your hands dirty but right off the bat you take over a former employees duties in like the 2nd week. You always have a full plate of work to do then every other week, a higher manager will ask your team to get an urgent project done and then your plate is overflowing. Back to the quick training, I essentially was burnt out in the first month there and have lost all motivation and desire to get my tasks done. It’s been pretty painful trying to power through my work to get things done on time.

Flexibility , salary, training, systems/tech

Large case loads Feel like a telemarketer instead of a nurse sometimes Mandatory overtime

salary could be better especially if you have experience

Insurance benefits not as great as expected working for pharmacy and insurance company, high stress environment.

Call monitoring is degrading bonuses are impossible your being setup on calls to make bonuses impossible, complicated calls are capped to 8minute anything above that you get scrutinized for. Under trained dealing with Medicare recipients and insurance we have no clue of what we are doing. Told to follow millions of pages of so called guides that never give guidance for complicated calls which are so stressful dealing with insurance claims we do not get paid like an insurance agent and we definitely are not trained enough. Not sure why Medicare allows this.

The same thing over and over and it never changes

The work from home assistance