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Extra Space Storage

Engaged Employer

Extra Space Storage reviews

4.1

81% would recommend to a friend

(3,419 total reviews)
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Joe Margolis

87% approve of CEO

75% positive business outlook

Extra Space Storage has an employee rating of 4.1 out of 5 stars, based on 3,419 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Extra Space Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

ESS cares strongly for their employees and their free time outside of work. Having one day a week that everyone is off is amazing(Love Sundays). The Teamwork this company possesses is beautiful.

Cons

As an AM I am often at my site by myself operating the business; However, for our bonus checks the SM receives a percentage of the AMs incentive. Being as I am at the store and doing rentals so often on my own I feel it is unfair to lose a chunk (aside from taxes) of my incentive when I've done the work to earn it. I also feel that our stores could close slightly sooner. Especially for our parents, who don't get much time with their kids. I feel it may be easier to open earlier so that we can close earlier and have some more time at the end of our days. Say 8:30-5:00 or 8:00- 4:30

3.0
Oct 9, 2023

Review

Recommend
CEO approval
Business Outlook

Pros

Off on Sunday is the only thing I can think of

Cons

Added workload. System is not up to date for the flow of business. Too many customer complaints and upset customers due to changes. No Saturday off

2.0
Oct 2, 2023

Integrity

Recommend
CEO approval
Business Outlook

Pros

Closed on Sunday Not a hard job

Cons

Work pretty much 2nd shift so there’s no time in the morning or evening to do anything and work every Saturday, also not allowed to have the same day off each week so impossible pretty much to have a second job. Pay is not great especially for assistants even though we do just as much work as the sm

Viewing 628 - 630 of 3,419 Reviews

Glassdoor has 3,469 Extra Space Storage reviews submitted anonymously by Extra Space Storage employees. Read employee reviews and ratings on Glassdoor to decide if Extra Space Storage is right for you.