Pros
Fetch used to be a great place to work. The culture was supportive, good work was recognized, and leadership genuinely seemed to care about employees. There was a strong sense of purpose and camaraderie across teams.
Cons
In recent years, Fetch has taken a sharp turn. They fired almost all of the original executive team brought in leaders from big tech. Many without prior C-suite experience, and the culture has deteriorated significantly. What was once a people-first company is now marked by toxicity, finger-pointing, and unrealistic expectations. The new executive team often praises each other in public channels, claiming to be “proud of the culture they’ve built,” even as internal survey scores plummet and morale hits new lows. Micromanagement is rampant, and change is constant with no process for managing it. Projects pile up as leadership continues to chase shiny new ideas without deprioritizing existing work. “Moving fast” has become code for “constant thrash.” Employees are burned out. Strategic planning is essentially bottom-up, while revenue goals are set top-down without any grounding in operational reality. When targets aren’t met, instead of accountability at the top, blame rolls downhill.
