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Fetch

Engaged Employer

Fetch reviews

3.3

54% would recommend to a friend

(89 total reviews)
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Wes Schroll

59% approve of CEO

48% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Diversity & inclusion

3.4

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

2.8

Senior management

Ratings by demographic groups

Reviews by job title

89 reviews

Reviews about "Compensation"

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3.0
Jul 14, 2023

Comp Plan Needs Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of the people are wonderful to work with, but there are a few bad eggs who can drag the culture down. 100% remote is a plus, with nice offices to go into if you want or for team meetings. You can tell senior leadership is trying, but there's so much to do/fix that some important things slip through the cracks.

Cons

The switch to a highly focused sales organization was necessary, but came with many bumps in the road. The biggest one is the comp plan. It's not motivating, in fact it's almost the opposite as we work so hard for so little commission. We know the goal is profitability, but you have to take care of your people on the journey, or the good ones will leave and you'll spend more hiring and training new people. Along the same lines of the org changes, there's been a lot of misunderstanding of roles. Give clear direction for each account of who should own what and help with questions along the way.

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Fetch Response
2y
Hi, thanks for leaving a review. Navigating through change can be challenging, and there can be bumps. I'm sorry to hear there's a misunderstanding of roles; we rolled out a formal set of roles and responsibilities for the sales organization by role and seniority level to clarify, so I'm hoping that's provided some clarity for you. Agree that understanding who's responsible for what is critical to success, so I'm optimistic that the changes we've made will be positive for you and the rest of the sales team. Please reach out if you'd like to discuss any of your concerns in more detail; I'd welcome the opportunity to learn more about your experience. Rachel Olchowka, Chief People Officer
4.0
Jul 10, 2023

Awesome for an engineer, leadership still needs some work

Software engineer
Recommend
CEO approval
Business Outlook

Pros

- Independence and trust in employees (at least, engineers) is huge; no one breathing down your neck unless you're a DRI - Benefits and compensation are great and fair - Strong commitment to career growth and leadership opportunity - Culture is awesome from a white male's perspective. DEI seems to be stronger and amplified more in recent months - Leadership's feedback is often transparent on your performance and where your goals and aspirations align or need to be adjusted

Cons

- Work-life balance is still a bit unhealthy; some leadership indirectly pressures employees to complete their work over their personal needs - By nature of Fetch's organization, it can be chaotic and directionless - The former CTO (David Berk) is simply just an a**hole sometimes; radical candor has been entirely misinterpreted. That said, DB does have real, helpful advice and ambitious vision to provide - Leadership and career growth is inconsistently compensated: people in leadership who are honest about their compensation and responsibilities are in charge of more than they're worth (minus C suite) DRI's aren't compensated for the amount of responsibility they adopt - Layoffs were opaque and hit nearly everyone by surprise. It was argued that not warning people avoided panic; I say that's a backwards and screwed up way to approach others' livelihoods and mental stability

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Fetch Response
2y
Thank you for taking the time to leave this thoughtful review, and glad to see your positive feedback around DEI, culture, comp, benefits, and transparency. On the transparency point, candor is enormously important to our culture; our CRO often says "clear is kind," and living up to that value across the board is critically important to us. There is no perfect way to do a layoff; it's hard no matter what. The decision to inform folks that a layoff was occurring on the day of the layoff, and not before, was intentional; it was aimed around avoiding stress and panic for days or weeks not just for those who would depart, but also for those who'd remain. We provided generous severance, months of COBRA coverage, and career-placement/resume writing services to the folks impacted by the layoff, with the goal of ensuring everyone would have the time they needed to find their next role. It looks like you're a long-tenured employee, based on your response; I hope you'll reach out so we can connect; I'd love to discuss areas of continued opportunity for making Fetch a place where everyone who wants to succeed, can succeed. (No need, of course, to identify that you're the writer of this review.) Rachel Olchowka, Chief People Officer
4.0
Jun 21, 2023

pros and cons

Data scientist
Recommend
CEO approval
Business Outlook

Pros

good colleagues good pay fun activities

Cons

bad company structure no clear communication from managers

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