Question 1

Is Fifth Third a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Fifth Third have rated their employer with 4.0 out of 5 stars in 280 Glassdoor reviews. This is a higher than average score with the overall rating of Fifth Third employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Fifth Third now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Fifth Third.

Question 2

Does Fifth Third pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Fifth Third with 3.9 out of 5 stars based on 280 anonymously submitted employee reviews. This is 10.8% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Fifth Third.

Question 3

How happy are Customer Service (CSR) professionals working at Fifth Third?

Accepted Answer

72% of Customer Service (CSR) employees at Fifth Third would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Customer Service (CSR) professionals have also rated Fifth Third with a 3.4 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.6 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Fifth Third?

Accepted Answer

Personal Banker (345), Personal Banker II (214), Customer Service Representative (208), Personal Banker I (137), Financial Center Manager (91), Customer Service Representative (CSR) (61), Bank Teller (59), Lead Customer Service Representative (52), Teller (37), Mortgage Loan Officer (36), Analyst (35), Licensed Personal Banker (35), Retail Personal Banker (32), Vice President (28), Portfolio Manager (26)

Question 5

What are the pros of working at Fifth Third according to real employee reviews?

Accepted Answer

"Great benefits and the company really does try to give back to the community with many different campaigns." ((in 449 reviews)); "The pay is good and overtime" ((in 287 reviews)); "Worked with  some great people..... trained well unlike other banking institutions I have worked with." ((in 214 reviews)); "Having a regular schedule and work life balance was good" ((in 167 reviews)); "the culture and work atmospere was great" ((in 136 reviews))

Question 6

What are the cons of working at Fifth Third according to real employee reviews?

Accepted Answer

"Poor management and district management." ((in 196 reviews)); "Managers determine if you're good or not based on how they feel about people themselves" ((in 89 reviews)); "poor leadership, lack of direction for professional development" ((in 36 reviews)); "No bonus" ((in 29 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 24 reviews))

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