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      Figure

      Engaged Employer

      Figure reviews

      3.7

      65% would recommend to a friend

      (58 total reviews)
      avatar

      Michael Tannenbaum

      81% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.6

      Culture & values

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.5

      Senior management

      Ratings by demographic groups

      Reviews by job title

      58 reviews

      Reviews about "Compensation"

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      1.0
      Apr 10, 2026

      I would never recommend anyone

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free health insurance, the option to work from home, pay was good.

      Cons

      They hire and fire at will. They have no real training program. They throw all this stuff at you and advise to take notes, then they tell you that you have 3 assessments to take. They tell you that you cant look at any of the documents or tools that they provided to you to do the job. How they expect you to know all that is impossible. Then they let you to believe that you passed and put you on the floor doing the job. Two days later they call you after you go home, to say oh you didnt pass training.. You didnt get the score of 85. Did not matter that I was doing the job and getting high QA scores. and they dont let you repeat training, they just fire you. You are just a number to them and not a human being.

      avatar
      Figure Response
      1mo
      Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet expectations. We recognize that effective onboarding, training, and communication are critical to employee success. Feedback like yours helps us identify opportunities to improve, and we continuously evaluate our programs, resources, and support systems to better equip employees for their roles. While we strive to foster an environment of collaboration, transparency, and growth, we know there is always room to learn and improve. We appreciate your perspective and wish you the very best in your future endeavors.
      1.0
      Apr 6, 2026

      Wouldn’t recommend.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Their benefits are free and really good.

      Cons

      Upper management doesn’t help at all. There needs to be more training. Unrealistic goals for their new bonus structure.

      3.0
      Feb 6, 2026

      Great pay and benefits, but they fire and hire every month

      Customer success associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay Good benefits Supportive team managers

      Cons

      Very high turnover rate Upper management isn’t involved and only cares about money HR is not helpful or supportive

      avatar
      Figure Response
      4mo
      Thank you for taking the time to share your feedback and for highlighting the aspects of your experience you found positive, including the competitive compensation, benefits, and supportive team managers. We also appreciate you sharing your concerns. As a rapidly growing company, we continuously evaluate how we hire, onboard, and support employees to ensure teams are set up for success. Building a strong, stable team and providing the resources employees need to thrive are priorities for us. We take feedback about leadership visibility, HR support, and the overall employee experience seriously and use input like this to continue improving how we communicate, support our teams, and scale responsibly. Thank you again for sharing your perspective.
      Viewing 4 - 6 of 58 Reviews
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