Does Firestone Complete Auto Care pay their employees well?

According to anonymously submitted Glassdoor reviews, Firestone Complete Auto Care employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Firestone Complete Auto Care. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Firestone Complete Auto Care?

39% of Firestone Complete Auto Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Firestone Complete Auto Care 2.2 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Firestone Complete Auto Care?

Store Manager (199) , Service Manager (161) , Technician (99) , Manager of Tire Sales (90) , Sales Associate (78) , Automotive Technician (68) , Maintenance Technician (47) , Lead Technician (40) , Sales and Service Specialist (38) , C Tech (32) , Manager (32) , ASE Certified Automotive Technician (31) , General Service Technician (30) , Mechanic (23) , Auto Technician (22)

What are the pros of working at Firestone Complete Auto Care according to real employee reviews?

"Pay is good but will come with a heavy number of hours at usually 50+ And fast paced environment." ((in 171 reviews)); "Good benefits and you have the ability to shift to different stores depending on needs and travel distance" ((in 170 reviews)); "great people and customer interaction" ((in 62 reviews)); "Good training and work experience." ((in 36 reviews)); "Good Money and Food !" ((in 30 reviews))

What are the cons of working at Firestone Complete Auto Care according to real employee reviews?

"Long hours and the store is open 7 days a week and about 360 days a years gets tiring." ((in 154 reviews)); "There is no work life balance and your superiors would rather you work by yourself all day than get you any help." ((in 90 reviews)); "Poor management from store level to corporate" ((in 86 reviews)); "Bad manager not supportive to staff" ((in 53 reviews)); "Long hours are expected." ((in 43 reviews))

What are the top reviewed Firestone Complete Auto Care locations?

Houston , Chicago , Charlotte , Austin , Dallas , Seattle , Orlando , Denver , San Antonio , San Diego , Portland , Nashville , Columbia , Atlanta , Phoenix , Baltimore , Saint Louis , Minneapolis , Los Angeles , Pittsburgh , Indianapolis , Cincinnati , Las Vegas , Tampa , Milwaukee , Memphis , Columbus , Colorado Springs , Virginia Beach , New York

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,731 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Dec 15, 2012

Workers are slaves & entry level techs lied to about their job posistion

General service technician

Recommend

CEO approval

Business Outlook

Pros

Pros? lol GOOD JOKE. Only good thing about working their is having a job

Cons

-I came from Sears...well sad to say but Sears is a way better company to work for!!! -Workers are truly not treated right & the pay is very unfair. Those techs work their asses off for nothing. - Managers always ask for favors but techs dont get paid for them. -Their flag hour pay is a slap to the face. - If they tell you youre going to be promoted it will take a year till you actually get that position. -ANY ENTRY LEVEL TECH THEY HIRE THEY SAY YOU WILL BE DOING MAINTENANCE!!! PREPARE TO PUT AWAY 300 TIRES A WEEK, SWEEP THE SHOP AND DRIVE CUSTOMERS AROUND.

3.0

Feb 11, 2016

I started working there because I came from a technical background.

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The company offers financial incentives and monthly competitions to offer more money in your pocket. The techs are the hardest working people in the business and will try to back you up whenever possible if they respect you.

Cons

The computer system allows you to change the name of the person getting credit for each sale. You get swamped checking people in, or driving to other stores to pick up tires for management someone else sells all of the products and services that would make you extra money and changes the name on your ticket to take credit for the sale.

3.0

Nov 17, 2015

Great Earning potential, but be prepared for long hours.

Store manager

Recommend

CEO approval

Business Outlook

Pros

The company is all about taking care of the customer. The automotive repair business has a bad reputation, so this is something to be proud of. Their vision to be the most admired customer service companies is very appealing. For a store manager, the pay is awesome, but it will also depend on the volume your store does.

Cons

While they put customers first, the employees are not. Those on salary are worked long hours, and the stores are usually understaffed to maximize profits. This can hinder the stores abilities to keep customers happy, thus reducing profits. Things seem backwards in that sense.

Viewing 7 - 9 of 1,731 Reviews

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Jobs at Firestone Complete Auto Care

Automotive Maintenance Tech

Automotive Maintenance Technician