First Horizon reviews

3.3

50% would recommend to a friend

(1,001 total reviews)

D. Bryan Jordan

65% approve of CEO

47% positive business outlook

First Horizon has an employee rating of 3.3 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Horizon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Apr 8, 2014
Recommend
CEO approval
Business Outlook

Pros

opportunities to advance, accessibility to management, recognition, thorough and ongoing training, big bank features but in a community environment

Cons

technologically inconsistent, small if any annual raises despite excellent performance, high turnover rate, non user friendly online banking, pushing "concierge" model regardless of market environment

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro of working at this company is the biweekly paycheck.

Cons

I worked in HR at First Horizon for two years, and my experience showed me a company that consistently prioritized its own interests over those of its employees. The intense micromanagement stems from unrealistic expectations set by senior leadership, creating a high-pressure environment with little regard for work-life balance. The company has also required employees to return to the office full-time, offering virtually no flexibility for remote or hybrid work. That decision speaks volumes about how much value is placed on employee well-being. To make matters worse, I saw instances where previously approved vacation requests—even trips that had already been booked and paid for—were later revoked. Before accepting an offer here, I would strongly encourage you to consider whether this is the kind of culture you want to be part of.

2.0
May 11, 2025

Corporate Cluster

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are competitive, 401k match is good if you stay with the company 3 years to be vested.

Cons

It seems that management is dead set on becoming the next Wells Fargo. Increasing Saturday work schedule, Making us Spam call local businesses and logging everything in Salesforce or be called out or written up.

Viewing 10 - 12 of 1,001 Reviews

Glassdoor has 1,048 First Horizon reviews submitted anonymously by First Horizon employees. Read employee reviews and ratings on Glassdoor to decide if First Horizon is right for you.