First Horizon reviews

3.3

50% would recommend to a friend

(1,001 total reviews)

D. Bryan Jordan

65% approve of CEO

47% positive business outlook

First Horizon has an employee rating of 3.3 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Horizon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Feb 28, 2022

nope

Recommend
CEO approval
Business Outlook

Pros

flexible work environment even before covid

Cons

apparently they don't care about their people

3.0
Feb 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Decent number of women in management

Cons

Company is now Uber focused on mergers, which is resource and time intensive. They don’t hire enough ppl to get the job done and work the employees to death.

3.0
Aug 15, 2022

Mergers and Acquisitions

Recommend
CEO approval
Business Outlook

Pros

Great co-workers and team. Understanding direct supervisors who are responsive to demands outside of work during work hours. For back office, regular and consistent schedule of 8-5 M-F that ends when work ends. Decent PTO package. There are benefits, which is better than having no benefits.

Cons

The benefits could be more competitive, especially the health insurance, given what you're paying for it. Compensation/salary not at all competitive and on the lower end. Archaic technology and systems that make regular tasks more difficult. Poor interdepartmental communication since converting to First Horizon from Iberiabank - lots of unhappy workers and customers, and rightly so. Not a lot of transparency or communication from the top either who come off perversely unfamiliar with the day-to-day goings on of the workers who keep their bank running. TD Bank buying First Horizon the weekend after full systems conversion left sour taste in everyone's mouths after past two years working under stress of pandemic and previous merger. Almost comically disillusioning. No need to return to office for any department other than retail after pandemic but it was forced. Not a lot of room for advancement.

Viewing 4 - 6 of 1,001 Reviews

Glassdoor has 1,048 First Horizon reviews submitted anonymously by First Horizon employees. Read employee reviews and ratings on Glassdoor to decide if First Horizon is right for you.