Is First Horizon a good company to work for?

First Horizon has an overall rating of 3.3 out of 5, based on over 1,048 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 50% of employees would recommend working at First Horizon to a friend and 47% have a positive outlook for the business. The best reviews about First Horizon have been left by employees working as Intern , Credit Analyst and Vice President .

Does First Horizon pay their employees well?

According to anonymously submitted Glassdoor reviews, First Horizon employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Horizon. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at First Horizon?

50% of First Horizon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Horizon 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at First Horizon?

Relationship Banker (50) , Universal Banker (40) , Teller (35) , Bank Teller (31) , Customer Service Representative (21) , Financial Services Representative (20) , Credit Analyst (19) , Banking Center Manager (13) , Business Analyst (12) , Branch Manager (11) , Vice President (11) , Client Specialist (10) , Intern (10) , Portfolio Manager (10) , Teller Operations Coordinator (9)

What are the pros of working at First Horizon according to real employee reviews?

"Benefits were good and competitive." ((in 72 reviews)); "Great people to work with and for." ((in 66 reviews)); "Learn a lot and decent pay" ((in 62 reviews)); "Supportive and has a great culture." ((in 53 reviews)); "Great work life balance" ((in 39 reviews))

What are the cons of working at First Horizon according to real employee reviews?

"Very little to no training in existence." ((in 28 reviews)); "Upper management is disconnected from employees and seem to be dedicated to destroying the culture that made FTB different from other Regional Banks." ((in 22 reviews)); "Low salaries compared to the market" ((in 12 reviews)); "They play favoritism a lot here." ((in 9 reviews)); "Bonuses are low" ((in 6 reviews))

What are employees saying about First Horizon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Horizon layoffs and their outlook for job security at First Horizon in 2026.

What are the top reviewed First Horizon locations?

Memphis , Knoxville , Nashville , Chattanooga , Raleigh , Winston-Salem , Charlotte , Lafayette , Birmingham , Maryville , Miami , Murfreesboro , New Orleans , Dallas , Irving , Franklin , Metairie , Orlando , Atlanta , Tennessee City , Houston , Little Rock , Brentwood , Fayetteville , Cleveland , Johnson City , Columbia , Greenville , Coral Gables , Greensboro

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First Horizon

First Horizon reviews

3.3

50% would recommend to a friend

(1,001 total reviews)

D. Bryan Jordan

65% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

First Horizon has an employee rating of 3.3 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Horizon employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Mar 26, 2024

People don't quit bad jobs, they quit bad bosses

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Longevity. They've been around 160 years, it's a stable company.

Cons

Pay is super low, everyone from Teller to SRB makes roughly the same pay. They give lunches instead of fixing a morale issue. Management is very hit and miss, some managers are great and they help their team thrive. Others either rule with an iron fist or adhere to policy so rigidly that there is absolutely no room for discussion; these manager types tend to be in similar circles and feed off of each other's energy leading to an unhealthy workplace where the turnover may not be high, but morale is extremely low. People don't quit bad jobs, they quit bad managers.

3.0

Aug 29, 2023

Pretty good place to work

Commercial lender

Recommend

CEO approval

Business Outlook

Pros

good managers and nice co-workers and work-life balance

Cons

impossible to get promoted. Never hear back when applying to other positions or switch positions or just get interviewed

1.0

Aug 25, 2023

Disappointing return to office policy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, strong company culture

Cons

Return to office policy of 4 days in office. Many have been hired at 2-3 days in office and now being forced to 4. Unfortunately this will not be competitive with other banks and will hurt employee morale.

Viewing 16 - 18 of 1,001 Reviews

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Jobs at First Horizon