Does First Tech Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, First Tech Federal Credit Union employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at First Tech Federal Credit Union. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at First Tech Federal Credit Union?

51% of First Tech Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Tech Federal Credit Union 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at First Tech Federal Credit Union?

Financial Solutions Representative (23) , Manager (18) , Relationship Banker (13) , Branch Manager (11) , Analyst (10) , Contact Center Representative (10) , FSR1 (8) , Customer Service Representative (7) , Director (6) , Financial Service Representative (6) , Call Center Representative (5) , Member Service Representative (5) , Mortgage Loan Processor (5) , Project Manager (5) , Senior Manager (5)

What are the pros of working at First Tech Federal Credit Union according to real employee reviews?

"Benefits are great and First Tech really takes the feedback from employers and works to implement it." ((in 59 reviews)); "The culture is great and very established." ((in 39 reviews)); "Great people and the organization truly cares about its employees." ((in 32 reviews)); "good pay but not enough to cover the stress" ((in 31 reviews)); "The CEO is very friendly and approachable." ((in 21 reviews))

What are the cons of working at First Tech Federal Credit Union according to real employee reviews?

"Poor management and not member service friendly" ((in 36 reviews)); "Clique upper management." ((in 16 reviews)); "many of the managers don't think though all aspects of a project, which causes problems." ((in 13 reviews)); "Favoritism is big on the IT Department between upper management and employees" ((in 10 reviews)); "Communication is also key." ((in 5 reviews))

What are employees saying about First Tech Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Tech Federal Credit Union layoffs and their outlook for job security at First Tech Federal Credit Union in 2026.

What are the top reviewed First Tech Federal Credit Union locations?

Hillsboro , Beaverton , Rocklin , San Jose , Portland , Mountain View , Seattle , Bellevue , Redmond , Sacramento , Oregon City , Roseville , Colorado Springs , Fort Collins , Vancouver , Houston , San Diego , Cupertino , Salem , Andover , Eagle , Hillsboro , Aguadilla , Lincoln , Woodland , San Francisco , San Mateo , Palo Alto , Santa Rosa , Denver

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First Tech Federal Credit Union

First Tech Federal Credit Union reviews

3.3

51% would recommend to a friend

(140 total reviews)

Shruti Miyashiro

74% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.3

Career opportunities

3.2

Compensation and benefits

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jan 13, 2016

Best place to work for but terrible managment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good pay nice coworkers easy job amazing members!

Cons

Unprofessional Branch Managers( Over worked us, Bullied us, etc...)

First Tech Federal Credit Union Response

10y

Thank you for this feedback. We certainly have pride in our employees and in our members, as well as our overall compensation. We are sorry to hear that you did not have the relationship you desired with your manager. Employees with concerns are encouraged to reach out to their leaders or HR. Concerns related to bullying are expected to be reported through senior leaders or HR.

4.0

Dec 16, 2015

Good place to work.

Analyst ii

Recommend

CEO approval

Business Outlook

Pros

Fair pay. Good benefits and PTO. Growing company with room for advancement. Try to promote from within. Pretty collaborative work environment. Paid community service time.

Cons

Somewhat lagging in technology solutions, but improving. Fair pay depends on the department. Some areas need to better align salaries with roles.

3.0

Dec 10, 2015

aaccount management advisor (late statge auto loan collections)

Account management advisor

Recommend

CEO approval

Business Outlook

Pros

Lots of training & feedback. Good benefits. Decent pay. A step up from the normal call center hell. Only open til 6 pm and only 10-2 on weekends and each employee has to take only one weekend a month at most so unlike a lot of call center jobs you can have a more or less normal schedule. Not as relentless about collecting $$. More civilized than some big bank call center.

Cons

Management is addicted to meetings that could have been replaced by emails. Advisors expected to handle a lot of weird situations via calls from customer service/branches that didn't really have anything to do with us but got dumped on us because a customer was complaining & branch/customer service management are not particularly inclined to handle escalations. Many members are high tech and are high maintenance but we have to kiss up because they are the membership base and keep a lot of $$ on deposit. Difficult to move to other depts as they often veto a move & anyway openings are rare.

Viewing 124 - 126 of 140 Reviews

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Jobs at First Tech Federal Credit Union

Loan Operations Specialist – Commercial Loan Documentation and Servicing - Banking

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First Tech Federal Credit Union

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Reviews about "Compensation"

Best place to work for but terrible managment

Good place to work.

aaccount management advisor (late statge auto loan collections)

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