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Fortera Credit Union

Engaged Employer

Fortera Credit Union reviews

4.1

76% would recommend to a friend

(81 total reviews)

Jennifer Ventimiglia

77% approve of CEO

74% positive business outlook

Fortera Credit Union has an employee rating of 4.1 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fortera Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

81 reviews
2.0
Apr 11, 2024

Poor communication and management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of anything positive to say. There's honestly no reason for anyone to work here.

Cons

Frustrating to work here because of poor communication and lackluster management. Employees get no training or support, and management expects you to know what they want you to do from reading their minds. Don't work here unless you want to feel like pulling your hair out every single day.

avatar
Fortera Credit Union Response
2y
Thank you for taking the time to share your feedback. We're genuinely disheartened to hear about your negative experience. Our team believes strongly in the importance of effective communication, proper training and supportive management. Your feedback is invaluable to us as we strive to create a positive and fulfilling work environment. We would greatly appreciate the opportunity to discuss your concerns further to ensure the quality experience we strive to provide for all employees.
1.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Supportive coworkers, decent pay, knowledge sharing.

Cons

Gatekeeping, micromanagement, drama, unprofessional conduct

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Fortera Credit Union Response
2y
Thank you for taking the time to share your feedback. We are disheartened to read about your negative experience and perceived lack of support when expressing concerns. Fortera Credit Union takes allegations of bullying and mistreatment seriously. Our credit union is committed to fostering a healthy and inclusive work environment where all employees feel valued and supported. We strive to ensure that our policies are applied consistently and fairly across the board, and any deviation is not aligned with our core values. The well-being and satisfaction of each member of our team is Fortera’s utmost priority as we continuously strive to ensure a positive workplace culture and work-life balance.
4.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Excellent team building, good benefits

Cons

Sometimes required overtime, extended hours

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Fortera Credit Union Response
2y
Thanks for taking the time to review us. We have worked hard to create a competitive total compensation package and are always looking for ways to make it even better! We take our "Stay Positive and Have Fun" core value seriously with team building and team member engagement activities a key part of our mission to make Fortera a great place to work. We understand that overtime and extended hours happen, but whenever possible, we try to keep these to a minimum while still providing the best member service experience. Thanks again for sharing your thoughts.
Viewing 22 - 24 of 81 Reviews

Glassdoor has 82 Fortera Credit Union reviews submitted anonymously by Fortera Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Fortera Credit Union is right for you.