Frontier Local Service Representative reviews

4.5

99% would recommend to a friend

(18 total reviews)
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Nick Jeffery

100% approve of CEO

99% positive business outlook

Local Service Representative employees have rated Frontier with 4.5 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Local Service Representative professionals have an excellent working experience there. Frontier is rated 26% above average by Local Service Representative professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

18 reviews
4.0
Feb 24, 2022

Great opportunity

Recommend
CEO approval
Business Outlook

Pros

Benefits, salary, leadership, flexibility, team building

Cons

Union, micromanaging, wage increases, promotions

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Frontier Response
4y
Thank you for taking the time to share! We note and appreciate your feedback as it helps us work towards a better future. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com
3.0
Apr 26, 2021

Systems don't talk

Recommend
CEO approval
Business Outlook

Pros

Good pay and people most of the time

Cons

Systems are horrible. Not able to track and analyze data sufficiently enough to create lasting improvment.

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Frontier Response
5y
Thank you for your feedback. Please know that staying updated with current technologies is a top priority for us as we know it impacts our employees and customers. We note and appreciate your feedback. If you’d like to share more, please contact: FrontierCareersFeedback@ftr.com
2.0
Mar 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, working with your peers

Cons

Work expectations, no incentives, poor direction from upper management.

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Frontier Response
5y
Thank you for your review. We are always working to ensure the lines of communication between teams are open and our employees are heard. We encourage you to contact us at FrontierCareersFeedback@ftr.com to share more about your experience.
Viewing 7 - 9 of 18 Reviews

Glassdoor has 2,671 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.