Jan 29, 2026
Frontier Response
5moThank you for taking the time to share! We’re thrilled to hear you were able to take advantage of the benefits and perks offered. Ensuring our employees feel valued is crucial to us. Thanks, again!
Frontier Customer Service (CSR) reviews
36% would recommend to a friend
Nick Jeffery
19% approve of CEO
17% positive business outlook
Customer Service (CSR) employees have rated Frontier with 3.2 out of 5 stars, based on 74 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Frontier is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).
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Reviews by job title
74 reviews
May 13, 2025
Frontier Response
1yThank you for your feedback. We guarantee you that every day we strive to create an environment that is forward-thinking and allows our employees to set and meet goals. We’d like to hear more about your experience. Please contact our team at FrontierCareersFeedback@ftr.com.
Mar 31, 2025
Frontier Response
1yWe’re delighted to hear you enjoy working with your team. Our goal is to create a space where our employees can grow together. Thank you for sharing your experience.
