Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)
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Nick Jeffery

70% approve of CEO

53% positive business outlook

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Apr 22, 2011

Discouraging

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many hard working good people trying to stay afloat.

Cons

Poor senior leadership, anti-verizon mentality

1.0
Jan 3, 2013

Huge corporation with no concern for employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros other than the PTO time that is given but you will not have time to use. On a personal level, te location is close to home so there is not a far commute.

Cons

The company needs an entire overhaul. There are too many executives and not enough workers to do quality work. And as with every other year, workers were laid off again in the last quarter. There is no work life balance what so ever. Raises are slim. No bonuses. No incentive given.

1.0
Jan 2, 2013

Management Overhaul Needed

Recommend
CEO approval
Business Outlook

Pros

Very good frontline employee skills and experience. My engineering team was one of the best I ever workedwith.

Cons

Upper management doesn't listen to Verizon employees. From day one Frontier did not take into consideration Verizon's business model on how it designed, deployed, provisioned, billed, maintained and monitored its network. Not taking the time to understand the Verizon business model was a grave mistake by management. I was no long-time Verizon employee upset because another company came in and changed the tools and processes, I was a fairly new employee. I was able to see how effective the local team was and could see the massive changes taking place were a recipe for disaster. I said to myself when I left that if the company continued its current management methods the company would be bankrupt in 3-4 years.

Viewing 2407 - 2409 of 2,500 Reviews

Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.