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Frontline Call Center

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Frontline Call Center reviews

4.2

79% would recommend to a friend

(86 total reviews)
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Jill Blankenship

86% approve of CEO

76% positive business outlook

Frontline Call Center has an employee rating of 4.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frontline Call Center employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

86 reviews
1.0
Jul 26, 2022

Not consistant work

Recommend
CEO approval
Business Outlook

Pros

Working from home so you save gas and commute expenses.

Cons

May have full-time hours or a job one minute gone the next very inconsistent work.

5.0
May 30, 2022

Frontline review

Recommend
CEO approval
Business Outlook

Pros

Honestly one of the best places I worked at. They are completely flexible with employees in every way possible. They promote within the company. When I started I was hired for a 2 week outbound account but then asked if I wanted to do full time. I was so nervous and intimidated by learning all the companies protocols and scripts but the managers really helped me get it down and I worked for them for a few years and even became a manager for accounts and a service level manager as well. Only reason why I do not work for them is because I moved out of state to a state that they cannot take employees.

Cons

None . They have a great Xmas party as well. Not sure if they still are doing that but it was fun.

5.0
Apr 20, 2022

Company Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am a new employee, but so far my experience has been nothing but a good experience. Any issue or questions that I had along the way has been addressed with a swift reply. The training was a breeze and you are updated often on any new campaign updates.

Cons

I don't have any cons as of now as I stated I am a new employee.

Viewing 28 - 30 of 86 Reviews

Glassdoor has 89 Frontline Call Center reviews submitted anonymously by Frontline Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Frontline Call Center is right for you.