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      Frontline Call Center

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      Frontline Call Center reviews

      4.2

      79% would recommend to a friend

      (86 total reviews)
      avatar

      Jill Blankenship

      86% approve of CEO

      76% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.3

      Culture & values

      4.3

      Work/Life balance

      4.2

      Senior management

      4.1

      Career opportunities

      3.5

      Compensation and benefits

      Frontline Call Center has an employee rating of 4.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frontline Call Center employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      86 reviews
      5.0
      Oct 24, 2019

      Great Place to work!

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, understanding Team, Calls change and are not for the same place every time, which keeps you on your toes. The job is great for those in all situations as it is work at home. The company tires to always promote from within. Great Vacation incentives.

      Cons

      Sometimes there is no time to stop. The call center is very busy and calls can be back to back all day long at times. Bad Health Plan options.

      5.0
      Oct 23, 2019

      Wonderful Opportunity and Great Company

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      From my personal experience in working for Frontline, some pros include how flexible and understanding the company is. They will work with you to meet any special needs you might have. They want to see their employees succeed and will place you in a position that best suits you and your skills. Everyone is a team and we work hard to support each other and make sure everyone is on the right path to success.

      Cons

      Some might consider this to be a con but Frontline is based off of performance. If you don't take your job seriously and they see your performance drop, you will be confronted. If you are on track and thrive at your job, there will be rewards.

      Viewing 79 - 81 of 86 Reviews
      Related searches: Frontline Call Center jobs | Frontline Call Center salaries | Frontline Call Center benefits | Frontline Call Center interviews
      ReviewsFrontline Call Center reviews

      Glassdoor has 89 Frontline Call Center reviews submitted anonymously by Frontline Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Frontline Call Center is right for you.