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      Frontline Call Center

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      Frontline Call Center reviews

      4.2

      79% would recommend to a friend

      (86 total reviews)
      avatar

      Jill Blankenship

      86% approve of CEO

      76% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.3

      Culture & values

      4.3

      Work/Life balance

      4.2

      Senior management

      4.1

      Career opportunities

      3.5

      Compensation and benefits

      Frontline Call Center has an employee rating of 4.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frontline Call Center employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      86 reviews
      5.0
      Mar 11, 2019

      Worth it if you are willing to put in the work.

      Executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Promote from with in whenever able. Upper management team works well with each other. Issues are handled quickly. The CEO cares about what happens with company and the employees. I can work from my remote office.

      Cons

      You do not move up quickly as it is performance based. Change happens quickly, its a call center. Sometimes you have to adapt to it.

      avatar
      Frontline Call Center Response
      7y
      Thank you for your feedback! We care about all our management team and it is important to the company that we support you in your roles. Your hard work is appreciated.
      3.0
      Dec 12, 2017

      agent

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      great co workers and work at home

      Cons

      to many brand for min wage page. Every call is different brand , short staffed.

      5.0
      Aug 16, 2022

      BEST PLACE I'VE EVER WORKED

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, Compassion and Work/Life balance

      Cons

      The only issue is that the benefits aren't that great and we could benefit from longer breaks, lunches are fine.

      Viewing 82 - 84 of 86 Reviews
      Related searches: Frontline Call Center jobs | Frontline Call Center salaries | Frontline Call Center benefits | Frontline Call Center interviews
      ReviewsFrontline Call Center reviews

      Glassdoor has 89 Frontline Call Center reviews submitted anonymously by Frontline Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Frontline Call Center is right for you.