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      Frontline Call Center

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      Frontline Call Center reviews

      4.2

      79% would recommend to a friend

      (86 total reviews)
      avatar

      Jill Blankenship

      86% approve of CEO

      76% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.3

      Culture & values

      4.3

      Work/Life balance

      4.2

      Senior management

      4.1

      Career opportunities

      3.5

      Compensation and benefits

      Frontline Call Center has an employee rating of 4.2 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Frontline Call Center employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      86 reviews
      5.0
      May 5, 2020

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to talk to people all across the USA

      Cons

      too many chiefs and no one is on the same page in management

      4.0
      Oct 24, 2019

      Frontline Call Center.

      Customer service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a lot of friendly people who work here and there is a positive energy that flows around. There is always someone to cheer you up if you are having a bad day. Management is always super nice about any questions you have and get you the answers you need. A few benefit's about working here is you can work from home, You don't have to go out and fight the weather or have expensive work attire to wear. Not sure about how to handle a certain type of call? No worries! Management has you covered. They will meet with you and give you a refresher and answer your questions. We are always happy to welcome new faces to our team!

      Cons

      The downside is, As there are many people on a call at they same time so you may not always get a response within seconds.

      Viewing 76 - 78 of 86 Reviews
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      ReviewsFrontline Call Center reviews

      Glassdoor has 89 Frontline Call Center reviews submitted anonymously by Frontline Call Center employees. Read employee reviews and ratings on Glassdoor to decide if Frontline Call Center is right for you.