GameStop ASM- Assistant Store Manager reviews

1.8

4% would recommend to a friend

(43 total reviews)

Matt Furlong

5% approve of CEO

5% positive business outlook

ASM Assistant Store Manager employees have rated GameStop with 1.8 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most ASM Assistant Store Manager professionals have a poor working experience there. GameStop is rated 49% below average by ASM Assistant Store Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

43 reviews
4.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The people you interact with on a daily basis are usually great. A generally good time if you like video games.

Cons

The upper management is awful. It's almost like they forgot how to work at a store level and only really cared about the numbers of stuff.

4.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

You can meet some of the most genuine people that want to have fun there and make it an awesome place. My manager was supportive and caring to the team and that made a huge impact on how we carried ourselves. Our crew was something special with everyone being able to share their niches and just have a good time learning from each other and about ourselves.

Cons

Working a retail role always comes down to how you handle potential unpleasant conversations you might have with customers or management. Whether it's from customers not reading the return policy properly or needing to hit certain sales targets, the ASM is there is share the responsibilities for many such situations. Though many customer situations can be solved, there are times when it just comes down to numbers and that's what management cares the most about. Another issue is also that there is not much career progression aside from being manager and opportunities like those are few and far between.

Viewing 7 - 9 of 43 Reviews

Glassdoor has 9,029 GameStop reviews submitted anonymously by GameStop employees. Read employee reviews and ratings on Glassdoor to decide if GameStop is right for you.