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      Gateway Ticketing Systems

      Engaged Employer

      Gateway Ticketing Systems reviews

      3.4

      61% would recommend to a friend

      (71 total reviews)
      avatar

      Michael Andre

      61% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Gateway Ticketing Systems has an employee rating of 3.4 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gateway Ticketing Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      71 reviews
      3.0
      Sep 11, 2017

      Smoke and mirrors

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lovely building and flex time (for those allowed to take it).

      Cons

      Managers with any kind of management training or know-how are let go or, more often, leave -- especially women. Favoritism abounds and bad behavior is overlooked if you are "in" with upper management. The software utilizes an archaic architecture model and language, making it difficult to hire exceptional developers. Advancement is tied more to who you know, than what you know.

      avatar
      Gateway Ticketing Systems Response
      8y
      We work hard to ensure that our casual and flexible work environment can be enjoyed by all our employees. A skilled leadership team is important to every company, including ours, so we provide our managers with leadership training and other sources of professional development. We utilize individual development plans to ensure we are supporting our employees who are interested in pursuing their career in various roles throughout the company. Our product development team has many exceptional developers, and all have opportunity to work with a variety of languages and platforms from desktop to web and cloud. Our developers work on a rotational basis through support, development and R&D, so everyone has the opportunity to work on new projects and be part our agile development environment. - Michael
      5.0
      Jun 8, 2017

      Industry leader and great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gateway Ticketing is a leader worldwide in the ticketing/admissions industry. It is a fun place to work with a dedicated staff and has fun customers (think large theme parks, zoos and museums). The office is beautiful and located away from the traffic jams. If you like complex systems and hard work you will enjoy it. It has a very engaged management and there is a strong culture of listening to everyone's ideas. Complete transparency of the companies financials with monthly updates and celebrations.

      Cons

      It could be a bit of a commute depending where you live but the work from home policies often help offset that.

      4.0
      Apr 30, 2017

      Positive but..

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of knowledgeable people with great personalities, easy to build work relationships and friendships with someone within the small company. PTO provided to all employees from day 1 is great and increases over time. Some in leadership have a greater appreciation for work-life balance.

      Cons

      Some in leadership have the tendency to micro-manage instead of trusting subordinates to perform tasks as assigned. This can lead to energy drain and conflicting instructions from the same leader. Time entry is micro-managed to a very finite level is masked as a necessity as time is money.

      avatar
      Gateway Ticketing Systems Response
      9y
      We strive to provide an encouraging and flexible work environment with great attention to work-life balance. Every leader at Gateway provides a weekly 1 on 1 opportunity for each of their team members to discuss any issues or concerns. In our industry, time entry is necessary in many cases to track and bill projects and provide information on product development, customer service and other internal functions.
      Viewing 52 - 54 of 71 Reviews
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      ReviewsGateway Ticketing Systems reviews

      Glassdoor has 78 Gateway Ticketing Systems reviews submitted anonymously by Gateway Ticketing Systems employees. Read employee reviews and ratings on Glassdoor to decide if Gateway Ticketing Systems is right for you.