Geek Squad reviews

3.6

56% would recommend to a friend

(2,814 total reviews)
avatar

Hubert Joly

31% approve of CEO

30% positive business outlook

Geek Squad has an employee rating of 3.6 out of 5 stars, based on 2,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Geek Squad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Apr 13, 2010
Recommend
CEO approval
Business Outlook

Pros

good discount. great to work with new technologies and a diverse group of people. If you like working with people it can be a good place to work.

Cons

Like any retail store it can be very high school esque. Poor management in some locations needs to be addressed but is not.

4.0
Apr 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Really quite good starting pay when compared with other big box retailers. Definite potential for advancement. Quarterly monetary bonus based upon performance of store in regard to reducing shrink (theft).

Cons

Very little of what you actually do involves technical support in a traditional sense - it's really all about convincing customers that they need to buy a particular service or product. This can be ethically problematic, and there may be times when you feel as if you are taking advantage. If you're a good salesperson (who doesn't mind not working non-commission), this may be a good job for you.

4.0
Mar 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Good starting pay Great way to get some experience in computer repair Reasonable benefits Guaranteed 40hrs Low stress and set hours

Cons

VERY young immature atmosphere Repetitive and some times extremely boring Silly and not needed traditional Geek Squad agent uniform as it is a warehouse atmosphere

Viewing 2809 - 2811 of 2,814 Reviews

Glassdoor has 2,862 Geek Squad reviews submitted anonymously by Geek Squad employees. Read employee reviews and ratings on Glassdoor to decide if Geek Squad is right for you.